Developer Relations Engineer

Summary

Join our Developer Relations team as a Developer Relations Engineer to engage with open source communities and developer-centric organisations, communicating our vision and products for better open source development experiences.

Requirements

• A programmer or developer with a demonstrable passion for and engagement in open-source software
• Has worked with real-world challenges developing and deploying software using Linux
• Has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
• Understands current software packing issues and trends in the Linux ecosystem
• Has been a contributor to open-source communities, software and documentation
• Is an engaging, vivacious speaker and presenter
• Can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
• Builds trust, relationships and confidence
• Is willing to travel globally twice a year for company events, as well as to upstream and partner events

Responsibilities

• Take part in team product meetings, contributing insight and expertise
• Maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more
• Work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches
• Help solve specific technical problems that users or colleagues have identified
• Contribute to technical documentation to ensure that developer users' needs are met there
• Work on technical articles, presentations or workshops
• Identify new opportunities and directions for improvement in the developer experience we provide
• Present at conferences, meetups or technical events

Preferred Qualifications

• Previous experience in a developer advocacy or community role
• In-depth familiarity with Ubuntu and the Canonical ecosystem of products

Benefits

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events