LotusFlare is hiring a
DevOps Support Engineer

Summary

The job is for a DevOps Support Engineer at LotusFlare. The role involves monitoring, troubleshooting, improving backend services, creating new features, and enhancing the support process. The ideal candidate should have relevant experience and skills in Linux command-line/administration, network protocols, scripting, containerization, and API driven services.

Requirements

• At least 2+ years of work experience with similar responsibilities
• Strong knowledge and practical experience in working with the Linux(Ubuntu) command-line/administration
• Understanding of network protocols and troubleshooting (TCP/IP, UDP)
• Strong scripting skills (Bash, Python)
• Critical thinking and problem solving
• Understanding of containerization (Docker, container)
• Experience with troubleshooting API driven services
• Experience with Kubernetes
• Experience with Git
• Background in release management processes
• English — Professional written and verbal skills

Responsibilities

• Monitoring backend services (cloud based infrastructure)
• Supporting, troubleshooting, investigating issues and incidents
• Supporting and improving monitoring/alerting systems
• Creating new features for automating troubleshooting and investigation process
• Creating new tools to improve support process
• Drafting reports and summarizing information after investigations and incidents

Preferred Qualifications

• Prometheus, Grafana, Kibana (Query language)
• Experience with Nginx/OpenResty
• Experience with telco protocols (Camel, Map, Diameter) from advantage
• Software development/scripting skills
• Basic knowledge Casandra, PostgreSQL
• Experience with using AWS cloud services (EC2, Redshift, S3, RDS, ELB/ALB, ElastiCache, Direct Connect, Route 53, Elastic IPs, etc.)

Benefits

• 21 working-days paid vacation, public holidays, full coverage for sick leaves
• Flexible schedule with unlimited possibility to work from home
• Medical Insurance after probation period (3 months)
• Paid Lunches
• PE 5% Taxes compensations, accountant assistance
• Company stock options
• Summer and winter performance review
• Trainings and workshops, English Speaking Club
• Exceptional opportunities for professional growth working closely with managers from Facebook and Microsoft