DevOps Technical Principal Engineer

Summary

Join Liatrio, a boutique consulting firm, as a Technical Principal and lead DevOps transformations for enterprise clients. You will be responsible for delivery excellence, building strong client relationships, and fostering a positive team environment. This player-coach role requires hands-on technical expertise and the ability to mentor and guide team members. The ideal candidate possesses strong technical skills, experience in various tools and technologies, and a passion for knowledge transfer. Liatrio offers a comprehensive benefits package including unlimited PTO, a funded HSA option, 401k match, a monthly LiveWell stipend, and quarterly company bonuses.

Requirements

• Employment eligibility: must be authorized to work in the United States or Canada without the need for sponsorship
• Travel availability: we divide our time between working remotely and visiting our client sites located throughout the U.S. Travel typically ranges from 4-6 times a year to a few times per month

Responsibilities

• Deliver with excellence - Execution of contractual obligations to deliverables, documentation and providing an excellent customer experience
• Delivery strategy - Working closely with leadership, Liatrio team members and the client, contribute to and evolve the overall strategy for the DevOps technical engagement
• Trusted advisor - Guide clients on technical and methodological best practices, provide strategic influence, share industry insight, advocate for DevOps cultural and be a transformational consultant (remove political, financial, mental, social impediments)
• Client relationship - Build, grow and maintain Liatrio relationships with the key customer stakeholders
• Technical contribution - Architect solutions and solve complex engineering challenges in the engagement, as well as pair with both Liatrio team members and customer team members
• Customer feedback - Maintain weekly and monthly updates, executive summaries, conduct regular surveys and gather feedback, measure outcomes, stakeholder check-ins
• Oversight and accountability - Maintain resource forecast and actual, invoice accuracy and timely submission
• Team morale and alignment - Accountable for overall morale and well-being of the Liatrio team engaged on the client
• Direct reports - 4-8 team members of varying experience levels, coaching/mentoring with weekly 1:1s, real time feedback, support career development, and formal feedback monthly & bi-annually
• Team accountability - Ensure accurate time tracking, alignment with contractual obligations, assist team members at first signs of struggle and balance delivery hours with internal projects
• Staffing needs & demands - Identifies and maps capabilities of the team to client needs, advise leadership and PeopleOps on hiring, onboarding and rotation to prevent burnout
• Customer growth & expansion - Support delivery principle & sales team’s work in providing an excellent customer experience, identifying opportunities for expansion, promoting Liatrio and validating SOWs
• Liatrio IP development - Leveraging our industry insights to create accelerators that will be valuable to future engagements, support our internal efforts and grow the community

Preferred Qualifications

• Willingness and hunger to learn
• Devotion to open communication and transparency
• Value collaboration and willingness to share responsibilities across internal and client work
• Effectively communicate in difficult conversations
• Desire to solve complex problems - interpersonal, technical, and business
• Ability to acknowledge shortcomings and provide solutions
• Empathy towards others
• Appreciate mentoring and helping others grow
• Navigate ambiguity and frequent change

Benefits

• Full benefits including unlimited PTO
• Funded HSA option
• 401k match
• Monthly LiveWell stipend
• Quarterly company bonus
• Annual base salary: $170,000- $200,000 , depending on experience