RPA Health is hiring a
Digital Producer

Summary

Join RPA as a Digital Producer/Project Manager with expertise in Customer Data Platforms (CDP) to lead and coordinate technical, data-driven projects, with a primary focus on CDP initiatives.

Requirements

• Minimum 5 years of proven experience as an information technology professional with a focus on CDP implementations (or similar)
• Strong understanding of Customer Data Platforms and related technologies
• Minimum 5 years of project management experience, managing large, complex, strategic, data-driven projects
• Effective communication and leadership abilities
• Familiarity with data governance and compliance standards

Responsibilities

• Leverage existing CDP strategy aligned with business objectives to create, build, implement and deliver customer journeys for client programs and projects
• Work closely with stakeholders to define requirements and prioritize features and enhancements for the CDP
• Lead end-to-end project management for CDP initiatives, from conception to delivery
• Collaborate with engineering, data science, and marketing teams to ensure successful execution
• Facilitate effective communication between technical and non-technical teams
• Provide regular updates to senior management on program status, risks, and mitigation plans
• Develop SOW’s, project plans, timelines, and estimates, and manage risks, issues, and dependencies
• Identify and address any bottlenecks or challenges in the project lifecycle and monitor project financials, including budget and burn rates
• Proactively identify and mitigate risks associated with CDP implementations
• Implement contingency plans to address unforeseen issues and ensure project success
• Define and implement quality assurance processes to ensure the integrity of customer data
• Work closely with data governance teams to uphold data quality standards
• Collaborate with external vendors and partners for CDP-related solutions
• Evaluate and select vendors based on technical requirements and strategic alignment

Preferred Qualifications

• Adobe CDP or similar knowledge is a plus
• Salesforce Marketing Cloud or other marketing automation platform experience
• Familiarity with the dynamics of an advertising agency setting
• Utility or Energy account experience
• Knowledge in or use of Microsoft Office 365 suite of tools, Azure, Power BI, Jira, Confluence, Adobe Experience Platform, Monday.com and Smartsheets