Digital Transformation Analyst Senior

Summary

Join FIS Global, a company collaborating with Jobs for Humanity, and become a Program Manager for Digital Transformation initiatives within their Backoffice Operations. This full-time, experienced-hire position requires a Bachelor of Computer Science degree and 3-4 years of experience in stakeholder management. You will be responsible for managing projects, analyzing business domains, creating functional requirements, and designing robotic solutions. The role offers opportunities for professional development, remote work, and a collaborative work environment. FIS Global provides a broad range of professional education and personal development opportunities.

Requirements

• Experienced Professional with a demonstrated history of working in the information technology and services industry (especially Capital market, Retail banking and Insurance domain) skilled in Requirements Analysis, Business Development, Business Documentation, Analytical Skills, Market Research
• Overall more than 3 to 4 years of experience in Stakeholder Management
• Currently working as a functional consultant for driving projects across multiple geographic locations
• Graduate
• Bachelor of Computer Science

Responsibilities

• Perform Program management for Digital Transformation initiatives- Backoffice Operations
• Identify the scope of automation along with operations team through feasible study
• Analyze and model the business domain to create a complete picture of work-flows and technical requirements fulfilled by existing and proposed software
• Create functional requirements in use cases and coordinate requirements walk-through and sign-offs for client in the domain of settlement risk management
• Enabling the technical team to gauge the requirements from a functional perspective to define the business problem and primary objectives of the new project
• Perform detail analysis of the process and prepare a Process Understanding Document along with AS IS & TO BE process maps
• Perform requirement gathering workshops and design robotics solution for the processes
• Creating detailed project road maps, plans, schedules, support structure, and work breakdown structures
• Create user manuals, administrator Instructions, developer document activity diagrams and map processes and data flow
• Create Benefit Summary/Case, detailed RASCI matrix and CBA of projects
• Analytics Expertise- Six Sigma(DMAIC) approach, SCRUM
• Identify risks, potential 'scope creep' and change management with the Project Manager
• Assist Change Managers to assist users in process flow and user interface changes

Benefits

• Working in an international company, alongside international colleagues
• Being a part of an innovative and entrepreneurial environment of a growing department and team
• Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories)
• Development opportunities by using the company's on-line training database and LinkedIn Learning
• Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees)
• Opportunity to get involved in social projects and local initiatives
• A broad range of professional education and personal development opportunities
• A work environment built on collaboration and respect