Director, Applied AI, Delivery

Summary

Join DEPT® as an AI Strategist and Consultant, playing a key role in transforming the agency's internal processes and providing strategic guidance to clients. Leverage your expertise in AI solutions to enhance project delivery workflows, from planning and resourcing to budgeting and risk management. Collaborate with internal teams to implement AI-powered tools and strategies, and support the development of future delivery models. Consult with clients on AI strategies across various services, championing the work by deeply understanding their business needs. Contribute to business growth by supporting new business development and strengthening client relationships. This role requires a blend of internal transformation work and external client consulting, demanding strong communication, collaboration, and leadership skills.

Requirements

• 2+ years of applied AI consulting/strategy experience in the delivery space
• 7+ years of delivery experience
• Direct experience using AI solutions for delivery (project planning, resourcing, etc.)
• Extensive knowledge of AI solutions for delivery
• Experience creating tooling recommendations and implementation roadmaps for AI solutions
• A strong POV on where AI makes sense - and where it doesn’t
• Experience working with nationally and globally recognized brands
• B2C and B2B experience
• Excellent communication and presentation skills
• Able to understand clients visible and invisible needs
• Strong collaboration, client relationship, and leadership skills
• Experience navigating cross-functional teams and dynamics
• Flexibility to travel for work meetings and events
• Curiosity, creativity and rigor

Responsibilities

• Work closely with the delivery team to determine how AI can best enhance their workflows and tools (project planning, resourcing, budgeting, risk etc)  - including overall strategy, tooling recommendations, gathering customization requirements and flow mapping
• Partner with delivery leadership to determine how AI can support and drive future delivery models and the changing landscape of digital marketing and media
• Stay on top of key AI solutions for delivery, attend demos as needed and pursue relevant partnerships
• Provide ongoing AI education to the delivery team
• Serve as a consultative partner to DEPT delivery  team when proprietary AI solutions are being developed
• Support  AI strategy engagements across all services and offerings, often collaborating with SMEs
• Champion the work by having a deep understanding of our partners business and what makes them tick
• Support business growth opportunities and the growth of client relationships
• Work along a range of cross-discipline teams both within the agency and client’s team alike, building a collaborative and trusting relationship along the way
• Participate in new business development and other growth opportunities
• Attend relevant events and support thought leadership opportunities

Preferred Qualifications

Preferably significant digital agency experience

Benefits

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave