Remote Director, Auto Total Loss

Summary

The Director, Auto Total Loss position at Snapsheet involves overseeing the day-to-day operations of the Total Loss team, making recommendations for success, managing vendor partnerships, and determining content and training needs. The ideal candidate should have a minimum of 8 years of Total Loss or repair experience with at least 4 years of management experience.

Requirements

• Minimum of 8 years of Total Loss or repair experience with at least 4 years of management experience
• Proven track record of leading high-performing teams
• Thorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection practices
• Working experience in one or more estimating platforms: Mitchell, CCC, Adjustwrite, or Duncan
• Ability to work in a fast-paced, production-based, and results-driven environment
• Data driven - ability to use data to identify problems and potential solutions and consistently report back

Responsibilities

• Manage the success of the Total Loss team, ultimately driving individual and organizational success
• Recommend new workforce models and strategies that allow us to reduce costs associated with handling of virtual total loss claims
• Build, implement, and manage both manual and automated workflows to increase operational efficiency
• Use data to articulate current and future planning and report on successes and opportunities
• Apply knowledge of industry best practices to build out programming that will improve quality in the claims handling for the total loss team as well as services such as repair management and field appraisals
• Coach and mentor estimating managers, encouraging collaboration and elevating overall department performance

Benefits

• Work from home
• Competitive compensation
• Growth and advancement opportunities with promotion opportunities quarterly
• Unlimited Paid Time Off Policy
• 4% match on our 401K
• Medical, dental, and vision coverage