Director, HPC Operations

Summary

Join Core Scientific as their HPC Ops Director, leading a team of data center professionals to ensure consistent client SLA fulfillment. You will cultivate a culture of excellence, oversee operational budgets, and possess a strong understanding of mission-critical data center infrastructure. This role requires deep dives into operational processes, continuous improvement initiatives, and reporting on data center performance. The position demands strong leadership, communication, and technical expertise in managing large-scale data center operations. Frequent travel between data centers is required. This is a full-time, onsite position.

Requirements

• A bachelor's degree in information systems, computer science, business operations, or a related field is required
• 10+ years of progressive IT management experience in a highly competitive, large corporate organization managing $1M+ budgets with solid knowledge of systems operations and 24/7 data center support
• Strong knowledge of data center infrastructure elements, including electrical and mechanical subsystems, security, and life/safety systems
• Demonstrated experience with disaster recovery concepts, strategies, and implementation
• Excellent oral and written communication skills and ability to present complex topics to a non-technical audience
• Strong execution skills. Drives flawless execution of projects as well as contributing to continuous improvements of critical projects and programs
• To be considered for this role, you must reside in one of the following states: TX, ND, SD, OK, MN, AR, KY, TN, GA, FL, SC, and NC

Responsibilities

• Lead the HPC Operations Teams to maintain 24x7 critical infrastructure service delivery and meet/exceed SLAs for uptime and performance
• Create a high-performance and professional work environment focused on mentorship and training of data center managers and supervisors
• Provide insight to the Senior Director of HPC Operations on the ability to conceive, architect, propose, lead, and drive the deployment and implementation of infrastructure solutions
• Deep dive with the data center teams on operational processes, SLA performance, and continuous improvement
• Through regular embedded visits, create reports detailing where each data center excels and where they can improve
• Maintain a broad knowledge of state-of-the-art mission-critical data center infrastructure equipment and systems and stay abreast of industry trends
• Ensure site-level leaders can prioritize projects and other operational objectives appropriately
• Monitor various key performance indicators, recognize areas of underperformance, analyze root causes, and develop an improvement plan
• Provide a clear vision of work required within the domain and the ability to quickly and concisely detail vision and requirements
• Provide support for site-level leadership during an absence
• Foster open, respectful, and professional communication directly within the team, with co-workers/ teammates, and leaders across the organization
• Performs other duties as assigned

Preferred Qualifications

Master’s degree preferred

Benefits

Frequent travel between data centers is required