Cast & Crew is hiring a
Director, Live Entertainment Sales

Summary

Join Cast & Crew as Director, Live Entertainment Sales and grow the company's client base in the live entertainment industry. The role involves providing exceptional customer success within employer of record payroll services and digital payroll solutions.

Requirements

• Excellent communication skills
• 2-3 years extensive experience with client relations
• At least 10 years of experience working in the Live Music/Live Event/Touring Production space
• Proven relationships within Business Management / Artist Representation
• Strong organizational skills and detail-oriented individual
• Strong cross group organization, collaboration skills, and customer interaction experience
• Ability to multi-task, prioritize and meet deadlines
• Proactive, resourceful and efficient with resolving client questions or concerns
• Excellent follow through with clients and Cast & Crew employees
• Proficient computer skills and technological savvy (PC, MAC & Accounting Software)

Responsibilities

• Work directly with Cast & Crew Live Entertainment leadership on the penetration and expansion of the Nashville based Entertainment and Touring industry
• Leverage relationships and experience within the Entertainment industry at large to expand Cast & Crew Live Entertainment’s presence within the industry
• Achieves maximum sales profitability, growth and account penetration within the assigned territory and/or market segment by effectively selling the company’s products and/or related services
• Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach
• Establishes, develops and maintains business relationships with current and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services
• Makes contact with current and prospective clients over the phone and in-person, required to perform periodic client visits, demonstrations and presentations to existing and prospective customers
• Research sources for developing prospective customers and for information to determine their potential
• Develops clear and effective written proposals/quotations for current and prospective customers. Analyzes the territory/market’s potential and determines the value of existing and prospective customer’s value to the organization
• Expedites the resolution of customer problems and complaints
• Coordinates sales effort with marketing, sales management, accounting, logistics, operations, compliance and functional supporting service groups
• Creates and manages a customer value plan for existing customers highlighting profile, share, value opportunities and possible up-sales
• Identifies organizational advantages and compares organization’s products/services
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, pipeline and potential for new products and services
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends
• Maintain open and consistent communication with the clients to ensure customer retention and satisfaction
• Provide information and update the clients on company policy, procedures, and union related conditions
• Advise and assist various departments with client related issues, concerns or needs
• Plan and coordinate Cast & Crew Live Entertainment events throughout the year for clients
• Travel to, attend and represent organizational interests and objectives at industry events, conferences and meetings throughout the year

Preferred Qualifications

• Bachelor’s Degree, Graduate Degree
• Event coordinating experience a plus

Benefits

• Medical
• Dental
• Vision
• PTO
• Health and wellness programs
• Employee discounts