Director of Compliance

Summary

Join Accurate Background as the Director of Compliance and play a strategic role in managing and optimizing compliance-related processes. You will ensure compliance with the FCRA, internal policies, and applicable state and local laws. This leadership position involves overseeing a team of professionals in tracking changing laws, creating customer communications, and other compliance operations functions. You will drive performance, foster collaboration, and ensure the delivery of high-quality services.

Requirements

• 10+ years’ experience in background screening industry required
• Education: Bachelor’s degree or equivalent background screening industry experience desired
• In-depth knowledge of Compliance, FCRA and state background screening related laws required, including but not limited to, adverse action, dispute requirements, CRA and End User requirements
• Prior supervisory and leadership experience required
• Exceptional organizational skills and the ability to multi-task each day to meet schedule demands and complete tasks in a timely manner
• Effective communication and presentation, including conflict resolution
• Strong analytical, problem-solving, and decision-making skills
• Effectively troubleshoot and problem solve
• Ability to learn quickly and retain knowledge
• Ability to work independently and accomplish tasks without direct supervision
• Ability to work well with people from many different disciplines
• Basic computer skills, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook, Salesforce)

Responsibilities

• Implement and maintain compliance policies and procedures aligned with U.S. legal, regulatory, and accreditation requirements for background screening and Accurate’s operational compliance, including, but not limited to, Fair Credit Reporting Act (FCRA), state-specific regulations, artificial intelligence, and data privacy
• Monitor and analyze changes in laws, regulations, and industry best practices to ensure ongoing compliance
• Collaborate with leadership and other departments to integrate compliance into business operations, products, and services, including ensuring compliance with changing regulations
• Manage and resolve compliance-related complaints or customers escalations and follow through to resolution as necessary
• Provide training and education to employees and customers on compliance requirements and regulatory updates
• Achieving department objectives by leading their team, streamlining work processes, and overseeing performance metrics to ensure efficiency and effectiveness
• Attracting, recruiting, and hiring top talent while continuously developing and motivating their team through training, mentoring, and personal growth opportunities
• Identify opportunities for process improvement and make recommendations
• Ad hoc tasks and projects as needed
• Manage competing priorities and deliver quality information and analysis while adhering to deadlines
• Assess team members and processes to determine compliance and risk and provide recommendations to management
• Complete all scheduled training and prepare a list of various tasks/processes he/she deems important for the role
• Performs in-depth and complex research, fact gathering, analysis and interpretation
• Prepare reports and presentations by collecting, analyzing, and clearly and concisely summarizing information
• Enhance business processes by collecting and analyzing metrics to drive process improvement
• Establish, review and report on key metrics related to compliance-based services and performance
• Use metrics to drive product improvement and establish efficiency
• Develop knowledge and understanding of department functions

Preferred Qualifications

Emphasis on law or compliance administration is preferred

Benefits

• This position may be eligible for an annual performance-based bonus, commission, or other variable pay plan
• The Company also offers a full range of benefits, including medical, dental, and 401k
• We offer a fun, fast-paced environment, with lots of room for growth
• We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here
• Take Ownership
• Be Open
• Stay Curious
• Work as One