Director of Design

Summary

Join Superhuman's team as a Senior Design Manager to lead and mentor the product design team, guiding the creation of exceptional user experiences. You will oversee design operations and strategy, fostering collaboration, and ensuring alignment with high-quality standards. This role involves building and managing a high-performing design team, partnering with Product and Engineering leadership, driving design innovation, and providing strategic design leadership. You will also guide the team in elevating their craft and develop efficient design processes. The ideal candidate possesses 8+ years of experience in consumer-facing technology, with 3+ years leading design teams, and a demonstrated mastery of product design principles.

Requirements

• Experience: You have 8+ years of experience in consumer-facing technology companies or startups, with 3+ years of experience leading and managing design teams
• Leadership: You have a track record of leading and developing high-performing, inclusive, and mission-driven design teams. Building a culture of inclusion is not an afterthought. It’s the first thing you champion as a project leader, people manager, and teammate, and are comfortable leading through an inclusive lens
• Expertise: You have a demonstrated mastery of product design, prototyping, visual design, interaction design, typography, and layout & visual hierarchy, with an ability to coach and elevate others' craft through thoughtful mentorship
• Vision: You have led the design strategy of a product, turning long-term objectives into initiatives that you and your teams successfully executed against
• AI Enthusiast: You believe AI will revolutionize both how we work and the experiences we create for our customers. Driven by passion and curiosity, you embrace AI to up-level your team's productivity and impact, creating delight, delivering exceptional quality, and embracing the extraordinary in everything you do
• Curiosity: You love exploring new and existing paradigms to add to your repertoire of ideas and solutions. You are exceptionally curious about technology, design, product, and people. You never feel done learning your craft
• Innovation: You thrive in ambiguity and are excited by the opportunity to design processes that can help you understand, iterate, and validate your design intuition and ideas
• Delight & Empathy: You understand human behavior and develop targeted strategies with this in mind. You enjoy creating delight and moments of pleasant surprise
• Excellent Communicator: You're able to distill complexity into clear and concise messaging. You’re effective across various mediums and are excellent at working in a remote-first environment
• Location: We're open to you joining us in our San Francisco office or from a home office anywhere in North or South America

Responsibilities

• Build and manage a high-performing design team through mentorship, coaching, and clear goal-setting to drive both individual and collective growth
• Partner with Product and Engineering leadership to plan resources, establish milestones, and ensure smooth delivery of design work across projects
• Drive design quality and innovation by establishing robust review processes, feedback mechanisms, and design tooling infrastructure
• Create and champion point-of-views on resolving UX debt and identifying opportunities for design innovation across products
• Lead the planning and execution of discovery projects to develop new features and design directions, while de-risking design complexities
• Guide the team in elevating their craft across UI/UX design, visual design, and product copy through hands-on mentorship and structured training
• Develop and implement day-to-day design management processes and enablement tools to facilitate efficient, high-quality design work
• Foster a team culture that embraces extraordinary quality, remarkable attention to detail, and continuous innovation
• Provide strategic design leadership in project execution, from conception through launch, ensuring alignment with company principles and quality standards
• Build strong partnerships across Product, Engineering, and senior leadership to influence product strategy and champion design excellence

Benefits

• Comprehensive healthcare coverage with premium medical plans in your country (we cover 100% of medical insurance premiums for all Superhumans!)
• Mental health support with dedicated resources in each region
• Competitive retirement savings plans
• Life insurance and disability coverage tailored to regional standards
• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year
• Regional holiday recognition: We encourage you to observe holidays in your local region
• Company-wide time off like designated Care Days and Winter Break
• Generous parental, caregiver, healthcare, and compassionate leave policies
• $3000 USD per year towards your professional development
• Free access to Calm and Aaptiv (US/Canada)
• Allyship education program to help build your best self
• MacBook Pro laptop for your work
• Standard setup with monitor, keyboard, and mouse/trackpad
• $1000 USD budget to make your workspace your own
• Monthly stipend for your lunches, groceries, or whatever nutrition you need to stay fueled up!