Director of Engineering

Summary

Join iHerb's Integration and Core Services Group as Director of Engineering! Lead software engineering teams focused on critical back-office, supply chain, and logistics systems. Collaborate with various business units to design and modernize iHerb's systems, including Order Management (OMS) and Warehouse Management (WMS). Develop iHerb's Order-to-Cash modernization roadmap and introduce product governance. This role requires strong technical skills in ERP systems, integration, databases, cloud platforms, and security. You will build strong relationships with business teams and participate in technology vendor evaluations. This position reports directly to the VP of Engineering, Infrastructure and Global Data.

Requirements

• BS in Computer Science, Information Systems or related field; Advanced degree (Masters or PhD preferred)
• Experience (10+ years) with integration platforms and middleware (eg. MuletSoft, Boomi, BTP etc), preferably within e-commerce vertical
• Experience mentoring and managing people leaders.  Ideal candidates will have experience leading organizations of 30+ team members within software engineering and product development
• Deep proficiency in enterprise application architecture including ERP, CRM, Supply Chain Systems
• Experience with  designing and implementing Order-to-Cash solutions with leading business practices
• Excellent communication and interpersonal skills with ability to distill complex technical concepts with both technical and non-technical stakeholders
• Strong understanding of data engineering and warehousing solutions and analytical tools
• Strategic focus while bringing innovative solution and identifying areas for continuous improvement

Responsibilities

• Develop and lead a clear integration architecture vision and long-term strategy that meets iHerb’s strategic objectives and technology trends
• Design and lead the implementation of integration platforms to ensure seamless data flow and interoperability across disparate platforms
• Responsible for integration of iHerb ecommerce platforms with third party applications and various other enterprise applications
• Lead program steering committee meetings comprised of Director/Sr Director/VP/C-Suite stakeholders
• Ensure integration patterns and core services are in compliance with internal policies, regulatory requirements (Ex. data privacy)
• Collaborate with iHerb’s PMO and EA groups to define enterprise architecture standards, systems integration patterns and adherence across all iHerb enterprise systems
• Build strong relationships with business teams (Merchandising, Operations, Global Logistics etc) to promote effective collaboration and user adoption
• Participate and lead technology vendor evaluations, selection process and proof of concepts, ensuring new solutions align with iHerb’s technology strategy in a cost-effective manner

Preferred Qualifications

Industry experience in eCommerce and Consumer Product Goods is a plus

Benefits

• Medical, dental, vision, and basic life insurance programs
• Company’s 401(k) plan
• Time Off and Paid Sick Leave
• Paid holidays
• Restrict Stock Units
• Annual bonuses