Director of Engineering

Summary

Join Narvar's growing team as a Director of Engineering, building and scaling the engineering team responsible for consumer-facing SaaS products. You will partner with the product team, lead the development and delivery of product features, and organize team structure. This role involves building tooling for merchant success, developing a workflow engine, and leading the production of engaging user products. You will also manage and grow your engineering team, translate requirements into work streams, and collaborate with other departments. The position requires significant experience in software development, team management, and building scalable applications.

Requirements

• Have a BS/MS in computer science, information systems, or equivalent
• Have 8+ years of software development experience and are an engineer at heart
• Have at least one year of experience working in a Director capacity which includes the following: Experience managing a Manager
• Have at least 5 years of experience as a Manager
• Have previous startup experience
• Have successfully built and managed high performance distributed teams
• Excel in an informal, fast-paced startup environment with a flat organizational structure
• Be able to communicate technical designs and processes to both technical and non-technical audiences
• Have experience building high performance, scalable, highly available, and reliable consumer facing applications
• Have solid organizational and communication skills, the ability to prioritize tasks, keep projects on schedule & high quality standards along with capability to roll your sleeves when needed
• Have extensive experience designing, building and integrating with RESTful APIs
• Have experience with Frontend frameworks and technologies like React, Svelte, Typescript
• Have experience designing and scaling relational and NoSQL database platforms (such as MySQL, Postgres, Cassandra, DynamoDB, MongoDB, Redis, Elasticache)
• Have experience with cloud technologies (AWS or GCS), schema design, optimization, query analysis, and databases
• Have deep hands-on expertise in one (Java) or more of the following server-side languages: Java, Python, Go, Scala, Rust

Responsibilities

• Build and lead the operational and directional aspects of your engineering team and help the members grow both technically and professionally
• Translate requirements to work streams for your team to design, estimate, develop, and launch new products & features
• Lead, inspire, teach, and influence your team to embrace modern engineering practices that enable them to frequently release high-quality services
• Work with the recruiting team to attract and retain high-quality and diverse talent
• Collaborate with other managers to ensure we are building products that provide a consistent and powerful experience
• Establish great rapport with Product Managers, Sales, and Success to maintain high levels of visibility, efficiency, and collaboration
• Provide production support for customer issues and proactively work to improve operational efficiency
• Building and scaling tooling to make merchants successful in onboarding, testing & managing Narvar products
• Building and scaling a workflow engine & journey editor to easily define and orchestrate customer experience across Narvar products

Preferred Qualifications

• Have experience working with rules engines and/or workflow engines
• Have experience in e-commerce
• Be able to think like a Product Manager