Director of Product Design

Summary

Join Viator, a Tripadvisor company, as the Director of Product Design for B2B, reporting to the Sr. Director of Product Design. You will lead and develop a team of product designers and researchers, focusing on improving operator-facing tools. Collaborate with cross-functional teams to align priorities and influence the product roadmap. This role requires extensive experience in product design and team management, a strong portfolio showcasing B2B or SaaS design expertise, and the ability to utilize data to inform design decisions. Viator offers a competitive salary package, including performance bonuses and equity, along with various benefits such as flexible work arrangements, health insurance, paid time off, and professional development opportunities.

Requirements

• 5+ years of experience leading and managing product design and research teams
• 7+ years of experience working collaboratively with design, product, engineering, and user research teams
• A proven history of designing high-quality digital products that have achieved measurable results, showcasing the depth and range of your design leadership capabilities
• The ability to think critically and holistically to develop and implement an ambitious vision for the teams, users and the business as a whole
• A strong portfolio of design projects that reflect expertise in B2B or SaaS product design, backend systems, or enterprise solutions
• You can manage high work volumes, process multiple projects simultaneously, and follow up on projects with a strong sense of urgency
• You are collaborative and organized with strong communication skills
• Expertise in utilizing data and metrics to inform design decisions and optimize the user experience
• An online portfolio is required to apply

Responsibilities

• Manage and develop a growing team of product designers and researchers
• Guide the team in simplifying and improving tools that help operators manage their business and integrate seamlessly via APIs
• Collaborate closely with cross-functional teams including engineers, product managers, and product marketing
• Work with teams across the company to align on priorities and create a clear vision for product design, research, and delivery
• Influence the product roadmap, both short-term and long-term
• Champion user-centered design and research processes, principles, and tools across the organization
• Stay informed on competitor products and industry trends to identify opportunities for innovation

Benefits

• Flexible activity-based working fostered collaboration and productivity
• Inclusive global travelers community welcoming diverse perspectives
• Competitive salary package including performance bonuses and equity plan
• Development programs, managerial courses, and learning series
• Health insurance covers medical, dental, and vision for families (varies by country)
• Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
• Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
• Employee assistance program for short-term counseling and free Calm app subscription
• State-of-the-art offices: dining, coffee points, and leisure areas