EvenUp is hiring a
Director of Quality

Summary

The job is for a Director of Quality in the Legal Operations Team at EvenUp, a venture-backed AI startup that helps injury law firms. The role involves enhancing deliverables' quality, partnering with cross-functional teams, building a quality assurance team, establishing and tracking KPIs, and refining processes.

Requirements

• 5+ years of experience in litigation in big law, high-value personal injury claims, with an emphasis on research and drafting
• Proven experience in leading teams to maintain and enhance quality standards across operations
• Strong analytical skills with the ability to identify and address quality issues effectively
• Demonstrated success in refining processes to ensure consistent quality and reliability across a variety of experience levels
• Effective in aligning cross-functional teams to set and achieve shared quality goals
• A track record of delivering high-quality outputs through meticulous attention to detail and process improvement

Responsibilities

• Develop and implement strategies to enhance the quality and consistency of our deliverables
• Partner cross-functionally with Product, Data Science, Delivery, and Learning and Development teams to create drafting templates and repositories
• Build and manage a team dedicated to quality assurance
• Work closely with other leaders to identify and implement quality improvements and best practices
• Establish and track quality-related KPIs, using insights to drive continuous improvements and maintain high standards
• Lead initiatives to refine and scale processes, ensuring they are both efficient and produce consistent quality outputs

Benefits

• Choice of medical, dental, and vision insurance plans for you and your family
• Flexible paid time off and 10+ holidays per year
• A stipend to upgrade your home office for fully-remote roles
• 401k for US-based employees