Director of Quality

Summary

Join SMX, a leading provider of advanced technology and engineering solutions, as their new Director of Quality. Lead and enhance the enterprise-wide quality management system, ensuring alignment with industry certifications and customer expectations. Collaborate across departments to foster a culture of quality and continuous improvement. This role requires expertise in ISO 9001, AS9100D, ISO 20000, ISO 27001, and CMMI ML-3 standards. The position offers the opportunity to work remotely in a dynamic environment and be part of a mission-driven, fast-growing organization. A competitive salary and benefits package are included.

Requirements

• 7+ years of experience in quality assurance, process management, or compliance leadership—preferably in IT, defense, or systems engineering sectors
• Proven expertise with ISO 9001, AS9100D, ISO 20000, ISO 27001, and/or CMMI ML‑3
• Deep understanding of regulated environments—cybersecurity, cloud, digital transformation, and defense solutions
• Strong auditor credentials (e.g., ISO Lead Auditor) and experience working with external certification bodies
• Excellent communicator and influencer—able to guide cross-functional teams and senior leaders

Responsibilities

• Lead the development, implementation, and continuous improvement of the Quality Management System (QMS) supporting ISO 9001, AS9100D, ISO 20000, ISO 27001, and CMMI ML‑3 standards
• Define, report, and monitor KPIs to drive performance, efficiency, compliance, and customer satisfaction
• Conduct internal audits and coordinate external certification and client audits
• Collaborate with engineering, delivery, operations, and leadership teams to embed quality practices across project lifecycles
• Drive corrective and preventive actions, root cause analysis, and risk assessments
• Deliver training to ensure company-wide understanding and ownership of quality standards and expectations
• Champion a continuous improvement mindset, identifying and deploying process enhancements
• Enhance documentation protocols, risk and change management strategies, and compliance monitoring efforts

Preferred Qualifications

Master’s degree or equivalent in Quality, Engineering, Systems, or Project Management is preferred

Benefits

• Health insurance
• Paid leave
• Retirement