ThousandEyes is hiring a
Director of Site Reliability Engineering

Summary

Join Cisco ThousandEyes as Director of Site Reliability Engineering, Network Assurance Data Platform and play a critical role in shaping and executing our cloud and big data, ML/AI infrastructure strategy. You will lead teams of talented engineers and collaborate closely with cross-functional teams to design, build, and maintain our infrastructure, cloud platforms, and security practices.

Requirements

• You have a deep understanding of the distributed systems design, cloud technology and their components, dependencies, and code that define infrastructure
• You possess a deep understanding of SRE principles, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts
• Extensive hands-on experience building cloud, big data and/or ML/AI infrastructure (e.g. EMR, Airflow, Comet ML, AWS SageMaker, Spark, etc)
• Extensive hands-on experience operating mission-critical services in production environments which are required to have high availability and reliability
• Proven ability to think strategically and align technical initiatives with business objectives
• Can provide a strong technical vision for your teams and ensure consistent delivery of objectives
• Have experience formulating a team's technical strategy and roadmap; you've collaborated and partnered effectively with several other teams to execute shared goals
• Understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters
• Proven site reliability engineering management experience leading multiple teams

Responsibilities

• Lead and inspire a talented team of site reliability engineers, fostering a culture of innovation, collaboration, and excellence in development and operation of infrastructure platforms
• Drive the strategic vision for the development, implementation, and management of cloud, data, ML/AI platforms
• Collaborate closely with cross-functional teams, including development, product management, and security to define and implement reliable, secure, and scalable infrastructure platforms
• Provide oversight and direction in the development and operation of cloud platforms, ensuring high-quality, scalable, and reliable solutions that meet customer needs
• Drive operational excellence in operations and security processes
• Mentor and develop engineering talent, fostering a culture of continuous learning and professional growth within the site reliability engineering group

Benefits

• Quality medical, dental and vision insurance
• A 401(k) plan with a Cisco matching contribution
• Short and long-term disability coverage
• Basic life insurance
• Numerous wellbeing offerings
• Up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday
• Up to 20 days of Paid Time Off (PTO) each year
• Paid time away to deal with critical or emergency issues without tapping into their PTO
• Additional paid time to volunteer and give back to the community
• Employee Stock Purchase Program