Director, Payor Relations

Summary

Join Tend, a rapidly growing dental practice, as their Director of Payor Relations! This remote, East Coast-based leadership role requires managing and strengthening relationships with dental insurance payors. You will lead contract negotiations, develop reimbursement strategies, and identify growth opportunities. The ideal candidate possesses extensive experience in dental insurance, reimbursement, and payor-provider partnerships. Strategic thinking, strong negotiation skills, and cross-functional collaboration are essential. Tend offers a competitive salary and a comprehensive benefits package.

Requirements

• Bachelor’s degree in Business Administration, Healthcare Management, Finance, or a related field
• Minimum of 5-7 years of experience in a payor relations role
• Proven track record of successful contract negotiations, payor relationship management, and reimbursement strategy development within the dental sector
• Deep understanding of dental or medical insurance, reimbursement models
• Strong negotiation, communication, and interpersonal skills

Responsibilities

• Establish and maintain strategic relationships with key dental payors
• Lead the development of long-term strategic plans for Tend’s payor relations and overall growth
• Create innovative programs with payors to optimize overall reimbursement
• Identify and evaluate new business opportunities through payor partnerships and strategic collaborations
• Lead negotiations for new and renewal contracts with payors, ensuring favorable terms and competitive reimbursement rates
• Collaborate with legal, finance, and clinical teams to ensure contracts align with business goals and regulatory requirements
• Develop and implement reimbursement strategies that maximize revenue and minimize denials or delays
• Analyze payor performance data, including claims processing, reimbursement rates, and denial trends
• Ensure that all payor agreements comply with state and federal regulations, as well as industry standards and best practices
• Work closely with operations, billing, clinical, and marketing teams to ensure alignment of payor strategies with the overall business objectives

Preferred Qualifications

• Dental industry experience
• Healthcare experience

Benefits

• Competitive salary ($150,000 — $170,000 USD)
• Access to technology that’s head and shoulders above the average practice
• Opportunities to collaborate with talented team members
• Warm, collaborative culture
• Inclusive, curious team driven by excellence
• Innovative pay structure
• Education programs that are training the next generation of industry leaders
• Top-notch total rewards packages include both best-in-class benefits and compensation
• Continuing education support