Director, People Effectiveness

Summary

Join Sprout's People Strategy & Innovation team as a Director, People Effectiveness and architect the systems that define how our people grow, perform, and contribute. You will own the design and delivery of performance management systems, organizational effectiveness frameworks, and change enablement strategies. This role requires a product mindset, focusing on user research, iterative design, and measurable impact. You will build new solutions and optimize existing products, ensuring our people infrastructure scales effectively. The position involves leading a high-performing team, providing mentorship, and fostering collaboration. You will also pioneer organizational effectiveness approaches using cutting-edge methodologies. Sprout offers a comprehensive benefits package including insurance, paid time off, wellness initiatives, and professional development opportunities.

Requirements

• 10+ years of progressive experience in organizational development, performance management, or related people functions
• 3+ years experience leading high-performing teams in fast-growth, distributed environments
• Demonstrated success designing and implementing strategic people initiatives that measurably impact business outcomes
• Experience designing performance and development programs that drive exceptional results
• Strong consulting skills with ability to influence senior leaders and navigate complex stakeholder environments
• Demonstrated AI fluency and ability to experiment with emerging technologies to enhance organizational effectiveness solutions
• Experience partnering with business leaders to tie people initiatives directly to revenue, efficiency, and growth goals

Responsibilities

• Define the overarching strategy and roadmap for performance development, organizational design, and change enablement that anticipate our growth trajectory and market demands
• Own the integration of career, growth, and performance systems—ensuring clarity and consistency across levels, functions, and programs that empowers every employee to understand their path forward
• Develop and lead org effectiveness efforts, including structure consulting, team diagnostics, and operating model evolution that keep us agile and high-performing as we scale
• Lead alignment with HRBPs, Internal Comms, and functional leaders to implement performance and growth systems that support strategic priorities through cross-functional collaboration and DRI accountability
• Ensure change enablement is embedded in PSI initiatives and organizational transformations, making transitions feel natural and empowering rather than disruptive
• Guide adoption and usage of Sprout's talent frameworks across the business, ensuring consistent experiences that feel personal rather than bureaucratic
• Coach and Develop a High-Performing Team: Lead talented professionals focused on organizational effectiveness and performance systems, providing mentorship that builds capabilities, fostering collaboration, and creating an environment where team members feel empowered to deliver their best work through product ownership mindsets
• Embody the Player/Coach Mindset by balancing providing team leadership with making direct contributions to critical initiatives in performance systems and organizational design, demonstrating how to think strategically while staying connected to practical realities
• Pioneer organizational effectiveness approaches through cutting-edge methodologies including AI-powered diagnostics, data analysis tools, and automated insights that enhance team assessment capabilities and intervention design

Preferred Qualifications

• Experience in high-growth technology or SaaS companies
• Advanced expertise in organization design and effectiveness methodologies
• Background in human-centered design or design thinking approaches
• Track record developing successful leadership development programs
• Experience with organizational goal-setting methodologies

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
• Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter
• Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit)
• Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution
• Sprout offers “Flexible Paid Time Off” and ten paid holidays