Senior Director, People Operations

Summary

Join Maven Clinic as a Senior Director, People Operations and lead the compensation, equity, and benefits programs. Partner with leaders to develop compensation strategies and manage HR systems. Drive data-informed decisions and ensure benefits are competitive and inclusive. Innovate and adapt to market changes, ensuring compliance. Collaborate with HRBPs and business leaders on performance management and talent review. Evolve people policies to meet business needs. Partner with internal and external stakeholders on rewards initiatives. This role requires 10+ years of experience in total rewards and HR operations, with a proven track record in designing and executing reward strategies for healthcare and tech companies. The ideal candidate will be a hands-on leader with strong analytical skills and experience managing budgets.

Requirements

• 10+ years experience in total rewards strategy & administration and HR Operations
• Extensive exposure to designing and successfully executing employee and executive reward strategies and programs for both healthcare and hyper-growth technology companies
• Track record of effectively partnering with internal senior stakeholders
• Deep analytical skills with the ability to translate data and trends into key insights and recommendations; financial prowess and ability to build and manage budgets, models, etc
• Proven ability to track, prioritize and drive to success multiple concurrent projects with a strong compensation and equity background
• Hands-on leader. You’re resourceful, forward-thinking, drawn to building from ambiguous and unsolved problems and have an "own the outcome" mindset
• Influence and partnering with a diverse group of stakeholders, able to partner with deeply technical as well as operational, business-minded leaders on key People Operations topics. You excel at openness and flexibility with internal clients, balanced with maintaining consistency in People philosophies and practices
• Strong proficiency in Google Suite and an understanding of Excel/Sheets formulas and functions (pivot tables, VLOOKUPS, etc.)

Responsibilities

• Lead a high-performing People Operations team, promoting collaboration, accountability, and continuous skill growth
• Partner with leaders and cross-functional partners on compensation strategy, including evolving our compensation philosophy and equity programs
• Lead the team through regular compensation review and open enrollment cycles to analyze and assess market data, industry trends, and best practices to create market competitive reward packages
• Lead all aspects of our HRIS systems and processes that may include evaluation and implementation of other systems and tools and optimization of HR workflows
• Drive analytical rigor and present our people data to inform strategic decision-making and organizational planning
• Own the strategy, design, and administration of Maven’s benefits offerings to ensure they are competitive, inclusive, and aligned with employee needs and company goals
• Innovate and react quickly as business and market realities change, staying up to date on best practices and trends; ensure compliance with applicable legislation - work to ensure our approach is inclusive of all Mavens in our hybrid workforce and globally
• Lead change management and communications of rewards philosophy and practices with leaders, managers, and across the company
• Partner cross functionally with HRBPs, People Ops, and business leaders to both design and execute Maven’s performance management and talent review strategy, ensuring processes are scalable, equitable, and aligned with organizational goals. Oversee the end to end administration of these programs
• Evolve people policies in partnership with the HRBP team to address changing business needs and enable clarity for employees
• Partner closely with both internal (Finance, Legal, IT) and external (brokers, vendors) stakeholders on rewards initiatives, process improvements, and change management

Preferred Qualifications

• Familiarity with ADP WFN, Pave, CultureAmp, Lattice
• Public or late-stage private company experience
• Experience working with non-exempt populations

Benefits

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting