Director, Platform Engineering

Summary

Join SmithRx, a rapidly growing Health-Tech company, as the Director, Platform Engineering. You will lead a team of engineers in building and enhancing the platform that powers our healthcare solutions, including claims engine, EDI integrations, and data pipelines. This role requires strategic leadership, team management, platform development, cross-functional collaboration, and budget management. The ideal candidate possesses deep understanding of system design, microservices, and scalability, along with experience leading large engineering teams. You will define the platform's technical strategy, build a high-performing team, and ensure platform reliability and security. SmithRx offers competitive benefits, including health insurance, retirement plan, paid time off, and professional development opportunities.

Requirements

• Bachelors or advanced degree in computer science, software engineering or related field
• 12 years of software development experience, including 5+ years in a leadership or director role
• Demonstrated experience building, leading, and maturing engineering teams of 30+ engineers, including experience managing managers
• Proven track record in developing scalable, reliable, and secure high-traffic, mission-critical systems with ability to go deep and broad on technology. Metrics driven and passionate about rapid experimentation and improvement
• Extensive experience in driving operational excellence. implementing processes, best practices, and policies to create efficiencies during a time of massive growth
• Experience navigating through ambiguity while building strong relationships and trust with cross-functional leaders and stakeholders
• Excellent communication, strategic thinking, and problem-solving abilities

Responsibilities

• Define and drive the platform's technical strategy, aligning it with the company's overall mission and objectives
• Partner with executive leadership on architectural decisions, platform investments, and scaling strategies
• Be hands-on when needed—contributing to design reviews, technical decisions
• Collaborate with executive leadership to set the technical direction, make critical architectural decisions, and ensure alignment with business goals
• Lead the creation and execution of a long-term platform development roadmap
• Lead by example by being hands on as needed e.g. actively contributing to the development efforts, writing code, and providing technical guidance
• Build, mentor, and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and excellence. Be the embodiment of our core values (courage, integrity, together)
• Manage and develop engineering talent, providing guidance, mentorship, and growth opportunities
• Establish and maintain effective engineering processes and best practices
• Lead the design, development, and evolution of a highly scalable, secure, and reliable platform to support healthcare applications
• Apply deep system design expertise to architect modular, extensible systems that support rapid product growth and integration needs
• Ensure the platform is highly secure, compliant with industry regulations, and optimized for performance, low latency and scale
• Champion operational excellence, with strong observability, incident response, and infrastructure automation practices
• Collaborate with product management, design, and other cross-functional teams to ensure the platform aligns with product requirements and user needs
• Foster strong partnerships with stakeholders across the organization, facilitating seamless communication and cooperation
• Manage the engineering budget, allocating resources effectively to meet project goals and timelines
• Assess technology and resource needs, making recommendations for investment or optimization
• Drive quality and predictability in software delivery
• Monitor and improve system SLAs, throughput, and error rates
• Monitor project timelines and milestones, taking proactive measures to address delays or roadblocks

Preferred Qualifications

• Experience in a fast-paced, start-up environment is strongly preferred
• Expertise in Electronic Data Interchange (EDI), data integration technologies is a plus
• Located in California or on PST timezone is a plus

Benefits

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits
• 401(k) Retirement Savings Program
• Short-term and long-term disability
• Discretionary Paid Time Off
• 12 Paid Holidays
• Wellness Benefits
• Commuter Benefits
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities