Divisional Employee Benefits Communications, Senior Consultant

Summary

Join World Insurance Associates as an EB Divisional Communications Senior Consultant and develop, implement, and manage communication strategies for employee benefit programs. You will consult with clients, create engaging communications across various platforms, and partner with HR and C-suite individuals. Responsibilities include assessing client needs, determining effective communication channels, and using data analytics to track engagement. You will also contribute to new business pursuits and manage communication projects, timelines, and budgets. This role requires strong design, writing, and presentation skills, along with experience in HR communications or a related field. The ideal candidate will have experience with benefits brokers and possess proficiency in various design and communication tools.

Requirements

• 6+ years of experience in HR, Total Rewards or Benefits communication consulting or related communication field
• At least 1 to 2 years’ experience with a Benefits Broker, consulting with clients
• Ability to speak and present effectively in both small and large groups
• Excellent design, writing, and storytelling skills and demonstrated proficiency in developing content for print and digital media, with subject matter expertise in employee benefits and wellness
• Proficient in skills in PowerPoint and Microsoft products
• Project leadership and problem-solving skills
• Ability to work in a collaborative, highly virtual, and team-oriented environment
• Design and writing examples will be required during the interview process

Responsibilities

• Develop and implement communication strategies that align with the client's goals and employee needs
• Create engaging and informative best-in-class communications, including benefits guides, educational content, email campaigns, and other communication assets
• Determine the most effective communication channels for the client's target audience, such as email, intranet, or social media
• Ability to create compelling and technically accurate employee benefits and wellness content for digital, video, print and in-person delivery
• Effectively manage multiple client deliverables for small to mid-sized projects, with the ability to prioritize and adapt during high-volume periods such as open enrollment, which may require extended hours or increased workload to meet deadlines and client expectations
• Contribute to new business pursuits, including helping develop proposal content and articulating the value proposition for the employee communications practice
• Partner with HR teams, C-Suite, and sales teams to understand client needs and ensure alignment with communication strategies
• Manage communication projects, including timelines, budgets, and resources
• Determine and recommend best practice communication to clients, identifying opportunities to improve existing communications and processes
• Ability to develop projects effectively and efficiently, including image creation, design, layout, type, and color, aligning with brands to create desired project results
• Participate in creative brainstorming sessions, leading internal and external conversations
• Communicate and manage changes to benefits plans and other HR policies
• Support clients with open enrollment communications, ensuring employees understand their options and make informed decisions
• Maintains engagement activities in agency management system according to  data standards and data integrity (enters and maintains complete and accurate information)
• Role requires design, writing and presentation skills

Preferred Qualifications

• Experience developing microsites, preferred experience with FLIMP
• Desired knowledge in Adobe products: InDesign, Photoshop, Illustrator, Acrobat