Domain & Functional Testing Capability Lead

Summary

Join TELUS Digital as our Domain & Functional Testing Capability Lead, a strategic role driving excellence in functional testing practices. Lead diverse teams of Test Engineers, Test Data Managers, and Business Analysts, ensuring comprehensive test coverage. Combine technical leadership with business development, articulating our value proposition to clients and providing QE oversight for a major US client. Shape our functional testing practice while driving business growth through domain expertise. The ideal candidate will possess strong technical knowledge and business acumen, leading teams to deliver high-quality testing services, building strong client relationships, and contributing to business development efforts. This role offers an exciting opportunity to make a significant impact on our organization and its clients.

Requirements

• Bachelor's degree in Computer Science, Business Administration, or comparable experience
• 10+ years of experience in software testing, with at least 5 years in leadership roles
• Strong domain knowledge in relevant business areas
• Extensive experience in functional testing methodologies
• Proven track record of leading testing teams
• Experience with test management tools and methodologies
• Strong understanding of business process analysis
• Experience with test data management practices
• Excellent analytical and problem-solving skills
• Strong communication and presentation skills
• Experience in client-facing roles and business development
• Proven ability to explain technical concepts to non-technical audiences
• Understanding of regulatory requirements and compliance standards
• Experience with agile methodologies

Responsibilities

• Lead and mentor teams of Test Engineers, Test Data Managers, and Business Analysts
• Foster a collaborative environment that promotes knowledge sharing and professional growth
• Develop and implement strategies for functional testing excellence
• Drive the adoption of industry best practices in functional testing
• Establish and maintain deep domain knowledge in relevant business areas
• Develop testing strategies that align with specific domain requirements
• Ensure test coverage addresses both technical requirements and business scenarios
• Guide teams in understanding and testing complex business workflows
• Oversee the development of comprehensive test plans and test cases
• Ensure test coverage across all functional areas and business processes
• Implement risk-based testing approaches
• Drive the adoption of behavior-driven development (BDD) practices
• Guide the development of test data strategies
• Ensure compliance with data privacy regulations
• Oversee the creation and maintenance of test data sets
• Implement effective test data management practices
• Work with Business Analysts to ensure thorough requirements coverage
• Review and approve test scenarios derived from business requirements
• Ensure traceability between requirements and test cases
• Facilitate requirements clarification sessions with stakeholders
• Establish KPIs for measuring functional testing effectiveness
• Implement comprehensive reporting mechanisms
• Track and report on testing progress and quality metrics
• Provide insights and recommendations based on testing results
• Identify and implement process improvements
• Standardize testing methodologies across teams
• Drive the adoption of new testing tools and techniques
• Establish best practices for functional testing
• Collaborate with product owners and business stakeholders
• Coordinate with development teams on testing approaches
• Manage relationships with third-party vendors and testing partners
• Facilitate communication between technical and business teams
• Partner with Sales teams to articulate our functional testing capabilities
• Serve as a Subject Matter Expert in client meetings and presentations
• Contribute domain expertise to proposal development
• Be the point of contact for our QE services delivery at a large US client
• Identify opportunities for service expansion
• Help develop testing service offerings based on market needs
• Represent the company at industry events and conferences
• Identify and assess testing risks
• Develop mitigation strategies for identified risks
• Ensure adequate test coverage for critical business functions

Preferred Qualifications

• Relevant certifications (e.g., ISTQB Advanced Level, CBAP) are a plus
• Strong understanding of business processes and workflows
• Experience with test automation frameworks and tools
• Knowledge of data privacy regulations and compliance requirements
• Ability to bridge technical and business perspectives
• Experience in managing distributed teams
• Strong negotiation and influence skills
• Proven track record in stakeholder management
• Experience in developing testing strategies
• Understanding of industry trends and best practices