Principal UX Designer

Summary

Join Avalere Health as a Principal UX Designer and shape the strategic direction of user experience initiatives for key healthcare marketing accounts. You will define the product vision, guide project teams through the UX lifecycle, and prioritize patient, HCP, and caregiver needs. Lead UX strategy and vision, engage stakeholders, own project delivery, collaborate cross-functionally, conduct user research, and refine internal UX processes. As a UX leader, you will thrive in complexity, balance creativity with strategy, and inspire others with a human-first approach. You'll manage omni-channel digital design projects, leverage data-driven strategies, and excel in communication and collaboration. Experience in Life Sciences or Pharmaceutical medical communications is a plus.

Requirements

• Strategic Thinker & Tactical Doer: Proven success in managing omni-channel digital design projects and large-scale platform initiatives. Comfortable shaping long-term product roadmaps while delivering results in agile sprints. Deep expertise in UX/UI for websites, responsive and adaptive design, and modern web technologies. Demonstrated capability in creating data-driven, user-informed design strategies
• Research-Driven: Strong experience conducting user research and usability testing to validate and evolve design solutions. Skilled at leveraging qualitative and quantitative insights to inform UX recommendations
• Effective Communicator: Excellent written and verbal skills. Strong storytelling ability in design presentations and client engagements. Experience leading workshops and synthesizing complex requirements
• Mentor & Collaborator: Capable of elevating team performance through mentorship, inclusion, and collaboration. Comfortable working both independently and within interdisciplinary teams
• Data-Informed & Outcome-Oriented: Proficient in UX research and analytics tools. Ability to measure and communicate the impact of UX innovations clearly and confidently

Responsibilities

• Lead UX Strategy & Vision : Define, articulate, and champion UX strategy with a clear focus on business outcomes and user-centered design. Collaborate with cross-functional teams to shape experience design, content strategy, and UI frameworks tailored to the healthcare space
• Stakeholder Engagement: Present UX concepts to internal and external teams, including executive leadership and client partners, with clarity and confidence. Plan and facilitate workshops, synthesizing insights into actionable design strategies
• Project Ownership & Delivery: Own the end-to-end UX process, including diagramming user flows, developing content architecture and sitemaps, building wireframes and prototypes, and advising creative teams on the use of design systems built on compliance and accessibility standards
• Cross-Disciplinary Collaboration: Translate complex requirements into intuitive solutions through close partnerships with Client Services, Strategy, Tech, and Creative teams to co-create scalable and adaptable experiences. Embed UX best practices across teams and actively mentor peers and junior designers
• User Research & Usability Testing: Plan, conduct, and synthesize user research and usability testing sessions. Incorporate findings into design iterations to ensure intuitive, accessible, and engaging experiences that meet user needs and business goals. Use research and analytics to validate design decisions and measure success
• Process & Governance: Help refine internal UX processes and rules of engagement, especially in regulated domains such as Pharmaceutical and Life Sciences. Ensure accurate time tracking, strong team alignment, and overall project health. Continuously monitor trends in human-centered design, digital tools, and design technologies to propose innovative solutions and future opportunities

Preferred Qualifications

Experience with Life Sciences or Pharmaceutical medical communications is a significant plus

Benefits

• You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind
• Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year
• We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August
• Access free counselling through our employee assistance program and personalized health support
• Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey
• You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business