Remote Dynamics CE Functional Architect
Hitachi Solutions
π΅ $77k-$109k
πRemote - Canada
Please let Hitachi Solutions know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join Hitachi Solutions as a Dynamics CE Functional Architect and drive CRM implementations through all project phases. Serve as clients' main point of contact, identify client requirements, design system architecture, conduct end-user training, and develop implementation standards.
Requirements
- Strong CRM industry and product knowledge
- 6+ years of Dynamics CE (CRM) experience as a Functional Consultant or Architect
- 4+ years of experience in system design (8+ years for a Senior Architect)
- 4+ years implementing Microsoft Dynamics CRM - Sales, Marketing, Customer Service, Field Service etc... (8+ years for a Senior Architect)
- Familiarity with relational database concepts
- Strong Business Analysis skills including requirements and business process elicitation & documentation
- Excellent presentation, communication, leadership and client development skills to effectively present information to C-level management, public groups and/or board of directors
- Excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed
Responsibilities
- Drive Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy
- Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements
- Identify the client's sales, marketing and customer service or field service requirements through discovery meetings
- Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for and implement customizations for any custom code or data migration requirements
- Conduct end-user training and create and maintain knowledge transfer documentation
- Develop and continue to refine CRM implementation standards and tools
- Present tailored demonstrations of the technology solution
Preferred Qualifications
- Bachelorβs Degree in Computer Science, CIS, Engineering, or related field is preferred; work experience in lieu of a degree will be considered
- Microsoft CRM Application certification a plus (such as MB-200, MB-210-240, MB-600, MB2-710, +/or MB2-716)
- Business Analysis Certification (CBAP or similar), Certified Scrum Product Owner (CSPO) or other related industry certifications
- Microsoft SharePoint and Business Intelligence experience a plus
- Experience in manufacturing, insurance and/or banking industries
- Experience with Azure DevOps or similar tools
Benefits
- Bonus Plan
- Medical, Dental and Vision Coverage
- Life Insurance and Disability Programs
- Retirement Savings with Company Match
- Paid Time Off
- Flexible Work Arrangements including Remote Work
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