EAP Telephone Counsellor

Summary

Join our EAP Clinical Team as a part-time Counsellor/Psychotherapist and contribute to simplifying healthcare and improving lives.

Requirements

• Able to work a minimum of 3x full days per week = 2.5 days on the Support Line and a half day On-Site
• Be able to cover at least 1 weekend (7.5 hours) and 1 overnight sleeping shift, per month
• Be an experienced practitioner with a minimum of 300+ clinical hours
• Be qualified as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP (or similar) registered status
• Be IT literate with good working knowledge of Microsoft Office suite
• Have a strong clinical background, with excellent Assessment skills
• Able to make sound Clinical decisions, whilst holding Boundaries
• Be a keen team-player with excellent time management, clinical, communication and organisation skills
• Keep in mind the needs of clients and the service whilst working under pressure

Responsibilities

• Carrying out Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways
• Delivering a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions via telephone and/or video calls
• Carrying out Risk Assessments and follow the Safeguarding and Risk Protocol process
• Managing a caseload of clients requiring Structured Counselling, which will depend on your contractual hours, as well as the needs of the service
• Writing brief, accurate and concise clinical notes, of all interactions
• Be integrated into our Support Line Team

Preferred Qualifications

Have previous EAP/telephone Counselling or time limited assessment experience, ideally in a corporate environment

Benefits

• 22 days leave, Bank holidays and your birthday off (pro-rata)
• Supervision covered up to 2 hours per month (pro-rata)
• Monthly 1-2-1’s with your line manager
• 24/7 On Call support
• Auto-enrolment pension scheme
• Health Scheme and Employee Assistance Program
• Life insurance Scheme