HealthHero is hiring a
EAP Telephone Counsellor

Summary

Join HealthHero's EAP Clinical Team as a part-time Counsellor/Psychotherapist and contribute to providing mental health services to clients. The role involves carrying out Initial Clinical Assessments, Risk Assessments, and delivering support through various pathways. You will be integrated into our Support Line Team and work a minimum of 22.5 hours per week, with the possibility of covering weekend shifts.

Requirements

• Be an experienced practitioner with a minimum of 300 1:1 clinical hours
• Be qualified as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP/COSCA (or similar) registered status
• Have good IT skills with good working knowledge of Microsoft Office suite
• Have a strong clinical background, with excellent Assessment skills
• Able to make sound Clinical decisions, whilst holding Boundaries
• Be a keen team-player with excellent time management, clinical, communication and organisation skills

Responsibilities

• Carry out Initial Clinical Assessments/Triage of client needs
• Lead to appropriate clinical pathways
• Deliver a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions via telephone and/or video calls
• Carry out Risk Assessments and follow the Safeguarding and Risk Protocol process
• Manage a caseload of clients requiring Structured Counselling, which will depend on your contractual hours, as well as the needs of the service
• Write brief, accurate and concise clinical notes, of all interactions

Benefits

• Full induction training programme, which will be undertaken via Microsoft Teams
• Being part of an experienced Clinical Team, who are passionate in their field, supportive, diverse and dynamic
• Based on full time hours, 22 days leave, Bank holidays and your birthday off (leave will be pro-rata on part-time hours)
• Financial assistance for Supervision
• Monthly 1-2-1’s with your line Manager
• 24/7 On Call support
• Auto-enrolment pension scheme
• Health Scheme and Employee Assistance Program
• Life insurance Scheme