E-Commerce Specialist

Summary

Join xLongevity, a dynamic wellness company, as our E-Commerce Specialist! In this role, you will manage and optimize online sales channels across multiple platforms like Amazon and Shopify. You will collaborate with the marketing team, ensure smooth order fulfillment, and provide exceptional customer support. Data analysis and reporting are key responsibilities, as is identifying growth opportunities and improving operational efficiency. This position requires 2-5 years of e-commerce experience and a bachelor's degree in a related field. We offer a competitive salary, performance-based incentives, and a supportive work environment.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field
• 2-5 years of experience in e-commerce operations, digital marketing, or online sales
• Proficiency in managing e-commerce platforms like Amazon Seller Central, Shopify, or equivalent
• Familiarity with digital marketing tools (e.g., Google Analytics, PPC campaigns, SEO tools)
• Strong analytical skills with a data-driven mindset
• Excellent organizational, multitasking, and communication skills

Responsibilities

• Manage online product listings across marketplaces such as Amazon, Flipkart, Shopify, and others
• Regularly update product descriptions, images, pricing, and inventory levels
• Ensure accuracy and consistency of product information across all platforms
• Collaborate with the digital marketing team to execute campaigns that increase traffic and conversion rates
• Optimize product listings with keywords, SEO-friendly content, and promotional strategies
• Monitor and analyze performance metrics like CTR, conversion rates, and sales growth
• Work closely with 3PL partners and distributors to ensure smooth order processing and timely deliveries
• Address customer issues related to orders, shipping, or returns promptly
• Enhance customer experience through exceptional support and clear communication
• Respond to inquiries, resolve complaints, and collect feedback to improve processes
• Analyze sales trends, customer behavior, and competitor strategies to identify growth opportunities
• Provide regular performance reports and actionable insights to the management team
• Suggest and implement strategies to streamline operations, reduce costs, and improve efficiency
• Stay updated on industry trends, platform updates, and e-commerce technologies

Preferred Qualifications

Experience in coordinating with 3PL partners and understanding supply chain dynamics

Benefits

• Competitive salary and performance-based incentives
• Opportunity to work with a diverse and talented team of professionals
• Exposure to a wide range of industries and clients
• Supportive work environment that fosters professional growth and development
• Opportunity to make a meaningful impact on wellness and preventive healthcare