Education Engineer

Summary

Join Seqera, a company advancing science through software, as an Education Engineer. You will help set a standard for open-source, cloud, and enterprise education, collaborating with various teams to create engaging and informative content. Responsibilities include crafting tutorials, guides, and other educational materials, ensuring content consistency, and identifying ways to improve user education. The ideal candidate possesses 3+ years of experience in technical writing or a similar role, experience with cloud computing and docs-as-code methodologies, and strong communication skills. Seqera offers a flexible, remote-friendly work environment, continuous skills development, and various benefits, including health insurance, life insurance, a home office allowance, and a learning and development budget.

Requirements

• 3+ years experience as a Technical Writer/Documentation Engineer/Programmer Writer in software documentation (or a similar role)
• Experience in cloud computing and distributed infrastructure
• Experience with docs-as-code methodologies
• Comfort creating a variety of content types for many different targets
• Strong grasp of information architecture and documentation organization best practices
• Experience measuring the quality of documentation and iterating on feedback
• Ability to work cross-functionally to understand product features from conception to completion and educate users and colleagues about new developments
• Excellent command of the English language (native speaker equivalent) — a strong, clear communicator
• Strong technical background with an understanding of software development, APIs, and system architecture

Responsibilities

• Help Seqera set a standard for our open-source, cloud, and enterprise education
• Work closely with the Product, Engineering, and Customer Experience teams to ensure documentation remains cutting-edge across a broad set of areas
• Craft engaging and informative content spanning tutorials, best practice guides, interactive education, reference content, in-product copy, and release notes
• Help ensure content consistency across brand voice and tone
• Dig into the technology and industry to simplify learning about complex concepts
• Think critically about the content we write today and the content we’ll write tomorrow
• Help create sustainable documentation practices that enable us to build content that is current, collaborative, and cohesive
• Promote documentation best practices and processes that evolve over time
• Identify how to streamline work and collaboration, leveraging automation where possible
• Continually look for ways to improve how we educate our users
• Help develop strategies to measure the success of our documentation and education resources and identify key pain points
• Think critically about the information architecture and broader structure of our content and help evolve it over time
• Study changing trends in the industry and identify patterns that we should adopt for content creation, interaction, and delivery

Preferred Qualifications

• Experience working within a DevOps environment
• Experience producing in-product copy for SaaS companies or writing/editing microcopy
• Experience structuring documentation and an understanding of IA best practices
• A degree in a scientific, computational, or writing discipline, or a UX writing-related certification or training

Benefits

• Flexible working hours and remote-friendly culture
• International working environment with more than 25 nationalities
• Passionate & talented team
• Continuous skills development
• Team retreats and bonding activities
• A culture where your opinion is valued and your decisions have a real impact on the industry
• Excitement of a fast-growing startup in a constantly changing environment
• Time off: holidays under the local legislation + 3 days given by Seqera in December, and the national/public holidays according to your location
• Equity
• Private health insurance
• Private life insurance
• Home office allowance (valued over 1,000 USD)
• Subscription to Oliva, Mental Health App
• Learning and development budget per year (1,000 USD)