Engagement Architect

Summary

Join Trace3 as an Engagement Architect and play a pivotal role in designing and implementing complex technology solutions for clients. You will lead cross-functional teams, collaborate with vendors, and serve as a trusted advisor. This position requires deep technical expertise in areas such as edge networking, compute, storage, and medical applications. You will need strong leadership and communication skills to effectively guide teams and present solutions to both technical and non-technical audiences. The role involves significant travel (at least 50%) and weekend commitments. This position offers a competitive salary and a comprehensive benefits package.

Requirements

• Deep understanding in design and architecture around edge networking, compute, storage, and workstations
• Experience working with medical/veterinary applications such as PACS, PIMs (Patient Information Management system), Lab Integration – IDEXX & Abaxis
• Deep experience with traditional route/switch technologies, wireless technologies, and software defined networking platforms
• SD-WAN design and Implementation experience
• Experience with automation scripting/platforms such as PowerShell and Python
• Design and Implementation experience with virtual solutions such as VMware and Hyper-V and ancillary infrastructure – Dell and HPe
• Understanding of edge services critical to the business such as DNS, DHCP, System IP Configurations (workstation and medical equipment), Network Printing, etc
• Design/Implementation experience around Microsoft RDHosts and RDFarms
• Understanding and implementation experience around Server RAID settings
• 10+ years of relevant experience in solution architecture, systems engineering, or technical consulting roles
• Proven track record designing and delivering complex, multi-tier solutions in enterprise environments
• Strong leadership skills with the ability to mentor teams, influence stakeholders, and drive change
• Excellent communication and presentation abilities, with experience conveying complex technical concepts to both technical and non-technical audiences
• Ability to quickly understand customer environments and tailor solutions to meet unique business requirements
• Strategic thinker with a customer-centric mindset and the ability to balance business objectives with technical feasibility

Responsibilities

• Lead the discovery, design, and of end-to-end IT solutions that address customer needs and align with their business objectives
• Translate business requirements into technical architectures ensuring scalability, resiliency, performance and cost-effectiveness
• Understand design criteria around business-critical applications and the interactions between multiple user types i.e. Doctors, Medical Staff, Patients, etc
• Serve as the primary technical authority, providing guidance and instruction to solution engineers, consultants, and project teams throughout services engagement lifecycle
• Create and present detailed technical procedures for implementation ensuring confidence to business stakeholders
• Establish technical best practices, frameworks, and processes that ensure high-quality delivery and repeatable success
• Act as a trusted advisor to customers, understanding their business drivers, current technology environments, and future IT standards
• Collaborate with sales and account management teams to align client technical and business objectives
• Partner with customers on strategic planning, providing thought leadership on digital transformation and emerging technology trends
• Technical consultant experience in the medical/veterinary industry

Preferred Qualifications

• Bachelor’s degree in computer science, Information Technology, Management Information Systems (MIS) or a related field
• CCNP and/or other relevant industry certifications

Benefits

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off