Educational Consultant

Summary

Join ClassDojo and be at the forefront of family engagement, conducting high-trust consultations with parents to assess their child's academic goals and recommend tailored tutoring solutions. Convert warm leads into active subscribers by providing expert guidance and personalized service. Your insights will help refine product offerings and messaging. Manage and document all activity in the CRM, contribute to sales process optimization, and consistently hit daily and monthly performance targets. Over the first 12-18 months, you will conduct high-quality consultations, convert leads into active subscribers, provide feedback to improve products and services, maintain accurate CRM records, and meet or exceed performance goals. This role requires a background in education or inside sales in the education sector, strong consultative skills, experience with metrics and exceeding targets, empathetic communication, and organizational skills. A stable remote work environment is also necessary.

Requirements

• You have a background in education (minimum 2 years of classroom teaching preferred) or inside sales in the education sector
• You’re confident leading consultative conversations with families and helping them make thoughtful educational decisions
• You have experience working toward clear metrics and thrive on exceeding performance targets
• You communicate with empathy and insight, and can build trust in under 15 minutes
• You're eager to experiment with outreach and messaging and share your learnings to improve team performance
• You’re highly organized and accountable—CRM hygiene isn’t just a checkbox, it’s your habit
• You have a stable, distraction-free remote work environment with a reliable high-speed internet connection

Responsibilities

• Conduct high-quality, trust-based consultations with parents from targeted cohorts
• Convert assigned leads into active subscribers at a strong conversion rate
• Provide structured feedback to influence product and service improvements
• Maintain accurate and timely CRM records to support follow-ups and performance analytics
• Meet or exceed daily call quotas and monthly revenue goals

Preferred Qualifications

• You’ve worked in edtech, tutoring, or education-focused customer success roles
• You’re a natural experimenter who likes testing what messaging works best for different parent personas
• You enjoy working cross-functionally and want to have a voice in how a product evolves based on family needs
• You spot process gaps and suggest tools or workflows that make things faster, smarter, or clearer
• You're looking for a role that blends your love for education with your drive to hit goals and make a measurable impact

Benefits

• Hourly Base Pay: $19.24 USD
• Estimated On-Target-Earnings: $60,000 (assuming 40 hour workweek and no overtime worked)
• This role is eligible for an incentive pay component
• This role is eligible for an incentive pay component