Employer Analytics Analyst

Summary

Join Guild as a Senior Employer Analytics Analyst and empower our Employer Partners and Employer Partner Services teams with data-driven insights. You will delight clients by providing meaningful insights into program utilization and outcomes, ensuring a successful data and reporting relationship. Responsibilities include measuring program ROI, identifying program impact, proactively identifying insights for employers, building presentations, consulting on reporting requests, delivering ad hoc analyses, analyzing data using Looker, SQL, and DBT, building scalable solutions, and translating data into thought leadership. The ideal candidate possesses 4-5 years of experience in business analytics or consulting, excellent customer service skills, presentation skills, and proficiency in SQL, a business intelligence tool, and Excel. Guild offers a competitive compensation package, including a base salary of $120,000-$140,000 and stock options.

Requirements

• 4-5 years of experience in a business analytics or analytics focused consultant role; client-facing roles a plus
• Seeks to learn new functionality and find efficiencies with existing tools and processes
• Demonstrated excellent customer service skills, attention to detail, and a client-focused approach
• Comfort presenting internally and/or at client organizations with an ability to influence perspectives via data-driven storytelling
• Translates employer needs into actionable analytical requirements and recommends relevant and scalable solutions that directly address the root causes
• Demonstrated excellent customer service skills, attention to detail, and a client-focused approach
• Self-starter with a high degree of motivation to learn and go above and beyond, and provide mentorship to junior analysts
• Proficient in SQL, a business intelligence and data visualization tool (e.g. Looker, Tableau), and Excel; Python proficiency a plus

Responsibilities

• Influence health of employer relationships by effectively measuring program ROI and identifying other proof points of program impact. Balance Guild’s best practice methodology with necessary client customizations to maximize impact of analyses
• Proactively identify insights that help employers understand program engagement and their forecasted spend so that they may make informed program decisions and adjustments
• Build and deliver presentations that effectively communicate key business insights, problems to solve, and paths forward to both internal and external audiences
• Consult with stakeholders on the feasibility and scope of reporting requests and produce the metrics/data that will best meet their needs and enable self-service whenever possible
• Prioritize and deliver ad hoc analyses that help internal or external partners answer questions about trends in Guild’s business, member behavior, or learner outcomes
• Effectively manipulate and analyze complicated data sets using Looker, SQL and DBT. Partner with Data Engineering as needed to flag data quality issues and request new metrics or data schema requirements
• Build scalable solutions, methodologies, toolkits, and best practice documents that improve team efficiency and expand the menu of Analytics deliverables over time
• Translate data about the member experience, learner outcomes, or employer outcomes into external-facing thought leadership that helps drive business growth

Benefits

• Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
• Access to a 401k to help save for the future
• Open vacation policy for employees to rest and recharge
• 8 days of fully-paid sick leave, to take the time to heal and or recover
• Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits
• Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
• Education benefits and tuition assistance to help your future development and growth