Engineer

Summary

Join our team as an Athena EHR Configuration Specialist and AI prompt engineer, where you will play a crucial role in designing, configuring, and supporting our Electronic Health Record (EHR) system and AI assistant. You will act as a prompt engineer, optimizing the AI assistant for better clinical outcomes. Responsibilities include clinical outcomes report design, Midi Rx clinical configuration, workflow customization, user onboarding, and maintaining data hygiene. You will collaborate with product, engineering, and clinical teams, ensuring seamless integration of AI and EHR solutions. This role requires a Bachelor's degree in a related field and 3-5 years of experience in EHR configuration, preferably with Athena Health. Preferred qualifications include an advanced degree and relevant certifications.

Requirements

• Bachelor’s degree in Computer Science, Health Informatics, or a related field
• 3-5 years of experience in EHR configuration, preferably Athena Health, with exposure to AI integration in healthcare systems
• Proficiency in AI model optimization, prompt engineering, and EHR system setup, including clinical workflows and configurations
• Strong ability to evaluate and document workflows to meet clinical and operational needs
• Demonstrated experience in dual reporting roles, working with product and engineering teams to align technical solutions with organizational goals
• Familiarity with healthcare regulations and compliance standards related to data privacy and security
• Exceptional skills in training, documentation, and cross-functional communication

Responsibilities

• Designs, configures, implements, and supports the Electronic Health Record (EHR) and the AI Assistant, including internal and external models (Claude)
• Acts as prompt engineer proxy for the ongoing optimization of AI assistant
• Accountable for clinical outcomes reports design with Quality & Safety & Clinical Outcomes Director
• Midi Rx clinical configuration (athena setup) & clinical flows (training, FAQs, documentation)
• Customizes, evaluates, and documents workflows to align with clinical needs
• Manages Athena account creation and onboarding for new users
• Configures clinical inboxes, task assignments, and overrides in Athena
• Ensures hygiene of intake forms and updates based on organizational needs
• Participates in product and engineering sprints and project and product rollouts
• Regularly optimize and train the AI Assistant (e.g., Claude) for better alignment with clinical operations and user feedback
• Act as the bridge between product, engineering, and clinical teams to ensure seamless integration of AI and EHR solutions
• Maintain integrity of intake forms, user-generated data, and system logs; use data insights to recommend workflow and process improvements

Preferred Qualifications

• Advanced degree (e.g., MD with engineering background or Engineering with a focus on Healthtech)
• Athena EHR Certification or equivalent credentials in health informatics or AI technology