Engineering Manager, Members Experience

Summary

Join Gusto's Members Experience team as a hands-on engineering leader, responsible for building and scaling the Gusto app. Lead a team of engineers, collaborate with cross-functional partners, and drive innovation. The team empowers workers by enabling seamless access and delivering core experiences. This role involves leading planning, execution, and delivery of impactful engineering projects, balancing technical excellence with practical business outcomes. You will also work closely with leadership to set priorities and define goals, fostering a culture of growth, experimentation, and continuous improvement. This is a highly impactful leadership role where you will take ownership of technical execution and drive strategic initiatives.

Requirements

• 8+ years of software engineering experience, including experience with backend systems and native mobile development
• 2–4 years of engineering management experience including coaching, mentoring, and sustaining high-performing teams
• Experience leading multi-quarter, large-scale technical initiatives as a tech lead or engineering manager
• Strong understanding of multi-platform products (e.g., iOS, Android, backend APIs), experience working with fullstack, and cross-platform engineering teams
• Experience building horizontal platform solutions that serve other engineering teams
• Excellent communication and collaboration skills—you’re comfortable navigating complexity and bringing together teams across orgs
• A strong service mindset—you lead with curiosity, care deeply about people, and empower those around you

Responsibilities

• Lead and scale the team: Recruit, mentor, and develop a diverse team of engineers while fostering an inclusive, collaborative, and high-performance culture, focused on career growth and business impact
• Work cross-functionally: Partner across different business units to deliver an end to end product experience
• Own delivery of technical solutions: Lead planning, execution, and delivery of impactful engineering projects, balancing technical excellence with practical business outcomes
• Drive strategic roadmaps: Work closely with leadership to set priorities, define both short-term and long-term goals, and ensure accountability for progress and delivery
• Foster innovation: Encourage a culture of growth experimentation and continuous improvement within the team, leveraging insights to drive meaningful enhancements

Benefits

• Health insurance
• 401(k)s
• Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role)