Engineering Manager, Merchant Experiences

Summary

Join Stripe's Merchant Experiences team as an Engineering Manager and lead a team of senior engineers in transforming the Stripe Dashboard. You will define and deliver impactful changes, shaping the strategic direction of a product critical to Stripe's success. This high-visibility role requires a strong product sense, passion for exceptional UI/UX, and the ability to bring fresh perspectives. You will partner with various teams, drive the technical roadmap, and champion best practices in software development. The ideal candidate is an autonomous leader who fosters a culture of excellence and empowers their team to achieve ambitious goals. This role offers the opportunity to significantly improve the Dashboard experience for businesses and contribute to Stripe's overall growth.

Requirements

• 5+ years of direct engineering management experience
• 10+ years of software engineering experience, with a strong track record of shipping complex, user-facing products
• Proven experience leading and mentoring teams of senior/principal engineers, enabling them to achieve high impact
• Exceptional product sense and a deep understanding of UI/UX principles, with a passion for crafting intuitive and powerful user experiences for diverse user segments, from individual founders to complex operational teams
• Demonstrated ability to operate autonomously, define strategic direction, and drive execution in a fast-paced, evolving environment
• Experience as a senior leader responsible for delivering high-visibility surfaces, understanding the nuances of building for a complex, multi-product ecosystem
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and influence stakeholders towards strategic outcomes

Responsibilities

• Lead, mentor, and grow a team of senior software engineers, fostering a culture of excellence, innovation, and user-centricity
• Partner closely with product, design, research, and engineering leaders across Stripe to define and execute the strategic vision for the Dashboard. You'll act as a key steward of Stripe's user experience, ensuring it delivers on our promise of a powerful, integrated platform
• Collaborate deeply with product teams across Stripe to bring innovative new product experiences to life within the Dashboard, delivering step-function improvements to the user experience and how businesses interact with Stripe's diverse product suite
• Drive the technical and product roadmap for your team, directly impacting Stripe’s ability to serve both startups through to large users with complex needs, and improve critical user experience metrics like web vitals
• Champion best practices in software development, UI/UX design, and operational excellence to build a Dashboard that is not only powerful but also delightful, fast, and reliable, leveraging and informing Stripe's core frontend frameworks
• Foster an environment where your team can operate with high autonomy, making impactful decisions and delivering on ambitious goals that support company-wide objectives

Preferred Qualifications

• Experience transforming or significantly evolving large-scale, user-facing platforms, bringing new perspectives and approaches to solving user problems
• Experience working extensively with, and contributing to the evolution of, design systems, component libraries, or platform-level UI infrastructure to build consistent and high-quality user experiences across multiple products