Engineering Manager, Protocol Indexing

Summary

Join Figment, a leading provider of blockchain infrastructure solutions, as an Engineering Manager to lead the protocol indexing team. You will manage software and data engineers, overseeing the development of scalable indexing pipelines for analytics and staking services. This full-time remote position, based in the Eastern North American or European time zone, requires strong leadership, technical expertise, and collaboration skills. You will guide the team's technical direction, foster a culture of excellence, and ensure the delivery of high-quality results. Figment offers a competitive compensation package, including comprehensive benefits and a 100% remote-first work environment.

Requirements

• 5+ years in software or data engineering, including ownership of production data systems in cloud environments
• 2+ years managing engineers (ICs), with proven hiring, performance management, and growth outcomes
• Hands-on enough to review production code in Python or Go and set technical direction
• Fluency with data modeling, data quality frameworks, and warehouse technologies (e.g., Snowflake/BigQuery)
• Strong cross-functional collaboration with Product and Analytics to define data contracts and SLAs

Responsibilities

• Lead, coach, and grow a team of high-performing engineers through regular 1:1s, direct feedback, and career planning
• Support the professional growth of your team members, helping them develop both technical and soft skills
• Own the architecture for protocol indexers and data pipelines in Python and Go
• Design for scalability, observability, and cost efficiency; champion testing and reliability
• Define data contracts and schemas with downstream consumers
• Plan for chain-specific realities: reorgs, forks/upgrades, backfills, and catch-up strategies
• Partner with Product, Data Science, and Data Availability teams to prioritize business-impacting indexing work
• Advocate for platform investments (refactors, tooling, CI/CD, data quality) with clear ROI
• Translate roadmap into measurable outcomes
• Own team planning and prioritization across maintenance, improvements, and new protocol coverage
• Apply Kanban principles to visualize work, limit WIP, and manage flow; monitor cycle time and lead time
• Define and meet SLOs for data freshness, accuracy, and coverage
• Drive incident response, postmortems, and preventive improvements
• Foster a psychologically safe team culture rooted in respect, transparency, and curiosity
• Facilitate effective communication within the team and with cross-functional stakeholders; remove ambiguity quickly
• Continuously improve by running effective retrospectives

Preferred Qualifications

• Blockchain/Web3 familiarity (staking, validator economics, Proof-of-Stake)
• Operating remote, distributed teams across countries and time zones
• Observability at data and service layers (metrics, tracing, lineage, data contracts)

Benefits

• 100% remote-first environment
• 4 weeks of PTO that kick in day one, with an additional 1 week of flex days
• Extended company-paid health benefits that kick in day one
• Best in class parental leave and flexible arrangements
• A home office stipend to create a space that you enjoy working in
• Monthly Wifi reimbursement
• A yearly Learning & Development budget
• 401K (US) or RRSP match (Canada)
• Stock Options in the company
• A competitive bonus (based on company performance) that is distributed bi-annually
• Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!