Lead Devops Engineer

Summary

Join NiCE, a global market leader, and become a Senior DevOps Engineer. This role involves building and maintaining automated pipelines for continuous delivery, ensuring production-level quality. You will define and develop CI/CD pipelines, build infrastructure as code, and coordinate release activities. Troubleshooting and responding to downtime and attacks are also key responsibilities. The position requires a Bachelor's degree or equivalent experience and 3+ years of software development experience. Experience with source control systems, scripting languages, and various technologies is essential.

Requirements

• Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required
• 3+ years of experience as a contributor on a software development team
• Experience working with distributed source control systems, preferably with GitHub or BitBucket
• Experience writing scripting languages, such as Python, Perl, Powershell
• Deep knowledge and understanding in one or more of the following areas: Database Administration (Structured and/or unstructured, Indexing, Performance Tuning, Backup and restore, data lifecycle management, scaling)
• Layer 2 and Layer 3 Networking Administration (DNS, SSL/TLS, Load Balancing, IPv4 Sub netting, Firewalling, etc.)
• Voice Over IP administration (Signaling, Encoding/Decoding; Protocols like Media Gateway, RTC, SIP; Security, Border Controllers; QoS, LCR)
• Operating Systems (Linux/Windows, Virtualization, Containers, Imaging, Orchestration, Storage types & performance, Monitoring, Capacity Planning)

Responsibilities

• Defining and developing continuous integration and deployment pipelines
• Building Infrastructure as Code
• Coordinating build and release activities with other stakeholders
• Managing day to day operations of release pipelines, build tools, and source control software and resources
• Troubleshooting & responding to downtime, performance degradation and outside attacks
• Performing ongoing maintenance and upgrades of DevOps systems (Production & non-production)
• Identifying, researching, and prototyping new technologies to improve DevOps processes

Preferred Qualifications

• Experience with Artifactory
• Experience with Release Pipeline tools such as Concourse, Thoughtworks Go, Octopus, Hive, ElectricFlow, or Xebialabs
• Call center and telecom experience
• Familiarity with CI automation tools, such as CircleCI, Jenkins, or Bamboo, TFS Build
• Familiarity with Docker containers and Docker-based Microservices
• Familiarity with infrastructure automation tools such as Chef, Puppet, Ansible, or CloudFormation
• Familiarity with Amazon AWS services

Benefits

• Enjoy NICE-FLEX!
• At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week