Remote Engineering Manager, Service and Parts

Summary

Join us at Scout Motors and be part of shaping the future of transportation as the Engineering Manager, Service and Parts for Scout Motor’s digital products.

Requirements

• Bachelor's or master's degree in computer science or a related field
• 7+ years of experience in software engineering and scaling software products, providing technical leadership and direction for development, preferably with a focus on ecommerce, payments, digital products, and back-end platform development
• Experience building comprehensive understanding of APIs, gRPC, microservices, and other complex backend systems
• Strong coding skills, navigating codebases with different languages (GoLang, Java, Kotlin and Swift) and tools, building and managing ci/cd pipelines supporting both web and mobile releases
• Knowledge of potential system vulnerabilities and how to prevent them
• Experience operating in start-up settings, launching 0 to 1 product, supporting early low-code tools, and driving graduation to highly customized applications
• Experience as a technical lead for large projects (6+ months in length), including defining the roadmap for complex projects spanning multiple teams and functions
• Ability to internalize the best ideas from across the organization, humbly setting a vision that others are excited to get behind
• Experience integrating with 3rd party platforms and partnering with external service providers
• 5+ years in leading high-performing software engineering teams. Direct evidence of the ability to guide, motivate, and inspire a team towards the successful completion of complex projects

Responsibilities

• Lead defining engineering strategy, and roadmap for a new digital platform focused on Aftersales, Service and Maintenance for Scout’s vehicles
• Work with engineers & technical leaders across the company to ship interoperable products and systems on strong foundations that manage customer interactions inside and outside of the vehicle
• Partner with cross-functional partners (from product and design) to produce how and when plans to support systems and product requirements. Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation
• Assess and recommend key tools and technology decisions that will power the digital product ecosystem. Influence decisions on build/buy/partner, contemplating today’s needs, and future enterprise requirements
• Develop technology and best practices capable of supporting scalable, functional, and reliable software products and their associated integrations
• Design, code, deploy and operate technical architecture and systems
• Identify, scope, and lead large technical projects, laying the groundwork for early-stage products to iteratively evolve and scale, and taming complexity
• Champion software engineering and operational excellence, establishing and improving metrics and processes. Set a high bar for engineering standards, tooling, and processes
• Assist in calibrating and developing the software engineering team
• Recruit and manage a team of software engineers, setting the bar for quality software development

Preferred Qualifications

• Experience building data pipes and web/mobile analytics
• Experience building systems in auto industry

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued 40 hours of unplanned PTO and 14 company or floating holidays, annually Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave