Engineering Site Lead

Summary

Join UJET, a leader in AI-powered contact center innovation, to lead our new engineering hub in Porto, Portugal. As Engineering Site Lead, you will establish UJET's presence, recruit a world-class engineering team, and foster a culture of innovation. You will provide technical direction, implement best practices, and collaborate globally. This is a ground-floor opportunity to build a key engineering site for a rapidly growing company, contributing to a product transforming customer experiences. UJET offers competitive compensation and benefits, including equity, and the chance to be part of something special in a vibrant tech hub.

Requirements

• Proven Engineering Leadership: A minimum of 5 years of experience in engineering leadership roles (e.g., Engineering Manager, Senior Engineering Manager, or similar), with a demonstrable ability to build, manage, and inspire high-performing engineering teams
• Recruitment & Team Growth Expertise: Significant experience and success in recruiting top engineering talent and scaling teams in new or growing locations
• Full-Stack Engineering Acumen: Solid understanding and experience across the full software development lifecycle, including front-end, back-end, and infrastructure components
• AI & ML Experience: Demonstrable experience or strong familiarity with Artificial Intelligence (AI) and Machine Learning (ML) concepts and their application in software products
• B2B SaaS Background: Proven experience working within B2B software companies, ideally in the SaaS or enterprise software space
• Strategic & Influential Thinker: Ability to think strategically, translate business needs into technical realities, and influence decision-making at various levels
• Exceptional Communication & Interpersonal Skills: Fluent in English, with the ability to communicate effectively with both technical and non-technical audiences. Portuguese language skills are a plus
• Drive & Outcome-Oriented: A proactive, results-driven mindset with a strong sense of ownership and the ability to thrive in a dynamic, fast-paced environment
• Entrepreneurial Spirit: Excitement about the opportunity to establish a new site and a "roll-up-your-sleeves" attitude to get things done
• Growth Mindset: This role is perfect for a strong Engineering Manager looking for their next career step into a Director-level site leadership position. We value aptitude and ambition
• Eligibility to work in Portugal

Responsibilities

• Establish & Scale UJET Porto: Lead the charge in setting up our new Porto engineering site, from initial operations to a thriving, high-impact team. This includes contributing to the definition of local best practices and fostering a strong UJET culture
• Build & Lead a High-Performing Team: Attract, recruit, mentor, and retain top-tier engineering talent in the Porto area. Cultivate an inclusive and collaborative environment where engineers can do their best work and grow their careers
• Technical Leadership & Vision: Provide strong technical direction and oversight for full-stack engineering teams, with a keen focus on leveraging AI and Machine Learning to enhance our cutting-edge CCaaS platform. Ensure the team delivers high-quality, scalable, and robust software solutions
• Drive Engineering Excellence: Implement and champion best practices in software development, agile methodologies, and operational excellence. Drive continuous improvement and innovation within your teams
• Collaborate Globally and Cross-Functionally: Work closely with UJET's global engineering, product, and leadership teams to align Porto's initiatives with the overall company strategy and roadmap
• Influence & Execute: Leverage your leadership acumen to influence stakeholders, drive critical technical decisions, and ensure the successful delivery of key projects and business outcomes
• Champion UJET Culture: Embody and promote UJET's values of Innovation, Customer Obsession, Security & Trust, Elegant UX, and Powerful Relationships within the Porto team and the broader tech community

Benefits

• Pioneer a New Frontier: This is a ground-floor opportunity to build and shape a key engineering site for a rapidly growing, global tech company
• Impactful Work: Contribute to a product that is transforming customer experiences for leading brands worldwide
• Innovation-Driven Culture: Be part of a company that is at the forefront of AI and cloud technology in the CCaaS space
• Growth & Development: UJET is committed to the growth of its employees. We offer opportunities for professional development and career advancement
• Competitive Compensation & Benefits: We offer an attractive compensation package, including equity, comprehensive benefits, and the chance to be part of something special
• Vibrant Porto Tech Scene: Base yourself in one of Europe's most exciting and rapidly expanding tech hubs, known for its talent, innovation, and quality of life
• Annual Portugal Hiring Range: €120,000 - €150,000
• *A candidate’s actual placement within this range will depend on geographic location, work experience, education, and/or skill level