Enrollment Director, Inbound Sales

Summary

Join StudyPoint, a national leader in private tutoring, as an Enrollment Team member! This fully remote, inside sales consultant role focuses on helping families find the right tutoring program. You will be responsible for meeting sales goals, fielding inquiries, employing a consultative sales approach, and matching tutors with students. The ideal candidate is highly motivated, detail-oriented, and excels in a fast-paced environment. This position offers a competitive salary, benefits, and opportunities for growth within a mission-driven company. The role requires excellent communication and interpersonal skills, proficiency in various software, and a bachelor's degree. The position is ideally located in the Mountain or Pacific time zone, but applicants from across the US will be considered.

Requirements

• Excellent interpersonal skills with demonstrated ability to work with a wide variety of customers and employees
• Excitement around closing the deal and helping families achieve the best possible solution for their child
• Ability to multitask and handle a high volume of calls and emails
• Careful attention to detail and ability to quickly process verbal and written information
• Experience working in an environment with shifting priorities and ability to learn new systems
• Enthusiasm for 60-80 outbound calls in response to online inquiries (20 - 50 if focused on fielding inbound calls instead), and a total 3-4 hours of phone talk time per day
• Proficiency with Google Suite, Microsoft Office and experience working with a CRM database
• Excitement to take on increasing responsibility and grow within the company
• Work schedule of 9:00 AM - 6:00 PM, M - F and some Saturdays during January, February, July & August. Willingness to put in extra hours where needed during busiest seasons (winter & summer)
• Bachelor’s degree required
• Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need

Responsibilities

• Grow the business by meeting and exceeding monthly sales goals, achieved by enrolling families in StudyPoint's academic and test preparation programs
• Field calls and/or online inquiries nationally from families looking to enroll students in our programs
• Employ a consultative phone sales approach to determine the individual needs of families and students
• Follow up with families who express interest in our programs using email, outbound phone calls, and other methods of communication
• Match tutors with students based on personality, interests, and skill level across 20 markets throughout the US
• Achieve data-driven goals in the metrics of outbound calls, total talk time, inbound calls and/or leads handled, and conversion rates
• Collaborate with team members responsible for servicing programs and hiring tutors to maximize potential of enrolling more families
• Receive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales skills

Preferred Qualifications

• Experience working in a small, collaborative environment a plus
• Master's degree a plus

Benefits

• Competitive salary with option to move to performance-based commission plans after initial training period. Salary range starts at $55,000 - $65,000 DOE; top sales people earn $90,000 - $100,000 on commission plans
• Three weeks paid time off in your first year with 9 paid holidays, plus your birthday off
• Annual paid volunteer day to do community service/charity work
• Health, vision, and dental coverage options
• Significant discounts on tutoring for family members
• 401k option
• Work from home