Enterprise Engagement Manager

Summary

Join Signifyd as an Enterprise Engagement Manager and build strong relationships with prospects, generating sales pipeline through various strategies. You will collaborate closely with account executives, conduct market research, and utilize creative outreach methods to identify and qualify leads. This role involves managing the full sales cycle in the mid-market segment, aligning outreach with marketing efforts, and preparing for and participating in sales calls. You will maintain accurate records in Salesforce and attend industry events. The ideal candidate possesses strong analytical and communication skills, experience in business development or sales, and a deep understanding of e-commerce and payments.

Requirements

• 3 years of relevant professional experience in Business Development, Sales, or other related Go to Market (GTM) roles
• Strong analytical thinking skills: Proven experience to build reports to generate decision making within organizations
• Work closely in a matrixed environment with product, legal, marketing, finance, and senior leadership to set and execute strategy
• Ability to work through ambiguity and effectively managing multiple priorities at the same time
• Self-starter, able to work independently on defined tasks
• Strong written and verbal communication skills (i.e. active listener)
• Ability to communicate in English and Spanish. Desired Portuguese
• Impeccable organization, attention to detail, and ability to manage your own time
• Desire to deeply understand eCommerce and payments, and relevant players and technology
• Creative, thoughtful, problem solver and message creator
• Periodic travel to tradeshows and company-sponsored events

Responsibilities

• Prospect, educate, qualify, and develop target accounts to create sales-ready meetings and opportunities
• Partner closely with your Sr. Enterprise and Enterprise Account Executives to develop territory strategy, prioritizing which target accounts to generate demand in (including the “how” for generating the demand)
• Perform full sales cycle management in the Mid-Market segment (B2B): cold outbound prospecting, relationship development with prospects, value proposition alignment to prospect’s goals, ROI development and presentation, contract, and pricing negotiation
• Conduct market research to understand customer organizations, identify key buyer personas, including C-Level contacts, and uncover prospect pain points with the ultimate goal to develop expertise and build credibility when talking with prospects
• Utilize creative methods to identify unique insights about the prospect's business and key executive initiatives as well as traditional outreach methods (i.e. calls, LinkedIn, emails)
• Identify effective inroads into target accounts, including, but not restricted to, executive connections, company advocates, partner referrals, and alumni
• Qualify and appropriately route inbound lead flow to ensure timely follow-up and maximize qualified opportunity conversion
• Align outreach with marketing efforts (events, content calendars, account-based marketing)
• Develop “target lists” prior to events for AEs that include key contacts for AEs to meet and high level information about those contacts
• Set up pre-meetings, meetings, and follow-ups between the AEs and prospects, adequately educating the AE on all the background research findings and prospect motivations prior to discovery calls
• Prepare and participate in qualification and discovery calls with your AE
• Consistently update Salesforce (SFDC), leveraging this tool as the single source of truth on prospect accounts and opportunities. Capture timely and detailed call/meeting reports, articulating customer needs, deliverables, and next steps to ensure Partners and leadership team are aware of updates
• Attend Signifyd and industry specific tradeshows and events to develop and enhance relationships with prospects
• Develop outbound cadences to support top accounts within Enterprise that generate higher reach and engagement with target prospects
• Partner with Marketing to develop account-based marketing campaigns

Preferred Qualifications

• 2 years experience in payments, eCommerce, and fraud
• Experience closing deals

Benefits

• Health, Dental & Vision Insurance
• Life Insurance of 24 months salary
• Annual Performance Bonus
• Christmas Bonus of 1 Month’s Salary
• Food Vouchers
• Stock Options
• Paid Parental Leave
• Flexible Work Arrangements
• Telework Stipend for Home Internet
• 12 Paid Vacation Days with 85% Vacation Premiums
• Paid Holidays
• Company Social Events
• Signifyd Swag
• Dedicated learning budget through Learnerbly
• On-Demand Therapy for all employees & their dependents