Enterprise Renewals Manager

Summary

Join Secure Code Warrior as an Enterprise Renewal Manager and drive positive outcomes for key business metrics, including renewal rates, growth rates, and total contract value. You will leverage your experience to increase renewal rates and grow our customer base, collaborating with various teams to identify expansion opportunities and mitigate churn. You will own a significant renewal book of business, forecast renewal rates, and build relationships with top clients. Your efforts will contribute to the success and growth of Secure Code Warrior. This role requires proven experience in renewal management, account management, and sales management, along with proficiency in various platforms. A strong team player with excellent communication skills is essential.

Requirements

• Strong professional who can meet designated metrics, goals, and objectives
• Experience in the SaaS/technology industry with extensive collaboration across departments and teams acting in an innovative, reliable, and proficient manner
• Proven experience in renewal management, account management, and sales management
• Proficient with platforms such as Salesforce, Tableau, and Google Workspace or equivalent platforms
• Strong team player with the ability to partner with sales, marketing, and other cross functional departments
• Technically proficient yet effective communicator over the phone, over video, and when delivering presentations
• Genuine interest in working for a global fast growing company with distributed teams

Responsibilities

• Own a significant renewal book of business, covering assigned territory
• Find avenues to drive revenue growth and mitigate revenue loss, hitting monthly, quarterly, and annual targets
• Forecast quarterly renewal rate with accuracy, breaking out areas of revenue growth, loss, and reactivation
• Preserve and enhance customer relationships by engaging in renewal processes showcasing SCW’s value proposition
• Build and manage renewal forecasts with accuracy, working to mitigate churn and amplify expansion opportunities
• Coordinate and build relationships with SCW’s top clients, driving positive outcomes for both parties
• Escalate client issues with speed and a sense of urgency, orchestrating resources across the company as appropriate in order to bring resolution
• Cultivate collaboration within the Secure Code Warrior Go-To-Market team and across your customer base

Preferred Qualifications

• Passion for awesome cross-team collaboration and a strong ability to balance departmental needs and business priorities
• Organized, optimistic, a great listener, an effective communicator; you possess the technical and personable skills to be consultative and credible in your approach