Renewals Manager

Summary

Join Bluecore as a Renewals Manager and support renewal efforts for enterprise retail accounts. Partner with customer success leadership to manage complex contract negotiations and develop tailored renewal strategies. Manage the contract and forecast process end-to-end, collaborating with customer success to meet revenue targets. Your work will directly impact the company’s retention and growth. This role requires managing a high volume of accounts, maintaining a precise renewal pipeline, serving as a central point of contact across teams, handling complex agreements, and identifying growth opportunities. Bluecore offers a competitive salary and benefits package.

Requirements

• Proven experience managing enterprise-level renewals and achieving retention metrics
• Advanced negotiation, analytical, and leadership skills
• Proficiency in tools like SFDC, Google Sheets/Excel, Google Slides/PowerPoint
• Ability to influence and communicate effectively with C-level executives

Responsibilities

• Manage a high volume of accounts with machine-like consistency by getting ahead of deadlines, initiating renewal processes well in advance, and collaborating with CS to ensure account performance is on track and potential issues are addressed early
• Maintain a renewal pipeline with precision, ensuring accurate forecasting and timely updates in CRM tools like Salesforce, with no opportunities slipping through the cracks
• Serve as the central point of contact across CS, AM, and Deal Desk teams, aligning on renewal strategies, and delivering error-free quotes and proposals that align with business objectives and customer needs
• Handle complex, multi-year agreements with meticulous attention to detail, ensuring compliance and execution accuracy
• Identify strategic growth opportunities and collaborate with CS, AMs, and Deal Desk / Finance for frictionless execution

Benefits

• Equity
• Perks & benefits
• Development opportunities
• Remote first organization with the option to potentially work in our New York headquarters on occasion moving forward