Mimica is hiring a
Enterprise Solutions Engineer (AI-powered Automation)

Summary

The job is for a Technical Win Strategy Owner at Mimica, a company that builds software for automation. The role involves leading all technical aspects of the sales cycle, collaborating with AEs in discovery calls, leading demos, building POC plans, serving as the Voice of the Customer, contributing to product documentation, partnering with Marketing, assisting BDRs, nurturing relationships with key decision-makers, and acting as a trusted advisor for customers. The position is fully remote and based anywhere in the USA (ideally East Coast).

Requirements

• Background in Solution Architecture, Sales Engineering or Implementation/Management Consulting
• Experience in devising and delivering complex enterprise software/SaaS solutions, tying them to customers’ business initiatives, pain points and long-term roadmaps
• Track record of successfully scoping, managing and executing pilots and production implementations, overcoming objections and removing friction in the pre-sales process
• Superior communication skills with the ability to switch between being deep in the weeds and taking the 10,000-foot view when presenting to stakeholders
• Empathy and product intuition – absorbing and interpreting feedback and working through and with others across functions to continually evolve Mimica’s capabilities
• Desire to continuously learn and improve your knowledge of our platform, our differentiating value and advancements in the Intelligent Automation domain

Responsibilities

• Collaborating with AEs in discovery calls, qualifying prospects, and gathering requirements
• Leading demos and supporting technical evaluations for the Mimica platform
• Building and executing POC plans with success criteria, managing scopes, expectations, and timelines
• Serving as the Voice of the Customer, providing insights to engineering and product teams and input for improvements and new feature development
• Contributing to product documentation by adding clear explanations, examples, and how-to guides
• Partnering with Marketing to deliver educational content such as blog posts, tutorials, and presentations
• Assisting BDRs in identifying compelling use cases and tailoring messaging to value drivers specific to each industry, vertical, or function
• Nurturing strong relationships with key decision-makers at all levels, turning them into advocates and champions
• Acting as a trusted advisor for customers, deepening relationships and driving account growth including renewals and upsells

Preferred Qualifications

• Domain expertise in areas such as Finance, Insurance, Supply Chain, or Manufacturing
• Knowledge of automation/RPA, task mining, process transformation or related markets
• Experience in successfully introducing B2B products to the market and/or new verticals
• Comfortable working within high-growth environments – delivering value quickly and iteratively
• Experience as an early sales hire at a startup – developing core sales processes

Benefits

• Competitive salaries
• Retirement and healthcare benefits
• Ample paid time off
• Flexible schedules and location
• End-to-end ownership and the opportunity to contribute to projects that are poised to shape the future of work