Executive Assistant

Summary

Join Cleo, a fast-growing fintech unicorn, as their Executive Assistant to the CEO. You will play a pivotal role in maximizing the CEO's efficiency and impact, going beyond typical EA duties to manage projects, optimize workflows, and contribute to Cleo's overall success. This role offers exposure to high-level decision-making and strategic operations in a dynamic startup environment. The ideal candidate will have 5+ years of experience as an Executive Assistant, preferably in a fast-paced startup, and possess exceptional organizational skills, strong problem-solving abilities, and excellent communication skills. Cleo offers a competitive compensation package, including equity, a clear progression plan, flexibility, and various benefits such as generous paid time off, private medical insurance, and enhanced parental leave. This is an opportunity to make a meaningful impact at a fast-growing company and help drive its mission forward.

Requirements

• Experience: Minimum of 5+ years of experience in an Executive Assistant or similar role, preferably in a fast-paced startup environment or supporting senior executives
• Exceptional organisational skills , with the ability to manage multiple priorities simultaneously
• Strong problem-solving abilities, attention to detail, and a proactive approach to managing tasks
• Excellent written and verbal communication skills, with the ability to build relationships and communicate effectively with a wide range of stakeholders
• High level of autonomy and flexibility, with the ability to adapt in a dynamic, fast-changing environment

Responsibilities

• Schedule Management and Coordination: Proactively manage the CEO's complex schedule with an understanding of key business priorities. Coordinate and prioritise meetings, travel, and events, anticipating changes and resolving conflicts to ensure seamless operations. You also may be required to support other Execs on the team with diary management and travel arrangements
• Project Assistance and Task Coordination: Assist in projects on a rolling basis, gathering necessary information, preparing materials, and ensuring that the CEO is well-equipped to make timely, impactful decisions. Owning the company newsletter - coordinating contributors / developing new sections
• Meeting Preparation and Follow-up: Organise and prepare for meetings by gathering relevant information, preparing briefing documents, and ensuring all necessary stakeholders are prepared
• Travel and Environment Management: Oversee all aspects of the CEO's travel arrangements, optimising travel schedules, accommodation, and logistics to create a productive environment, even while on the move. Address unforeseen issues promptly and ensure the CEO's time is maximised effectively
• Communication and Liaison: Act as a key point of contact for the CEO, managing communications and ensuring timely responses. Facilitate effective communication across various departments and with external partners, ensuring smooth coordination and follow-up on important matters
• Process Improvement: Continuously identify opportunities for process and workflow improvements, implementing changes that enhance the CEO’s efficiency and reduce administrative burdens
• Personal assistance : Support the CEO in various matters, including bill management, appointment bookings
• Professionalism and Discretion: Maintain a high level of professionalism and discretion, handling sensitive and confidential information appropriately. Uphold Cleo’s values and represent the CEO and the company with the highest standard of conduct

Preferred Qualifications

• Experience in project management or process improvement, experience in a startup environment, and prior experience supporting executives
• A proactive, self-motivated individual with a passion for Cleo's mission
• Someone with a strong sense of ownership and the drive to deliver results
• A professional who values communication, collaboration, and continuous improvement
• A resourceful problem-solver who thrives in a fast-paced environment and embraces challenges
• A person with high integrity, professionalism, and discretion in handling sensitive information

Benefits

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles . This role is PO2 level, paying £41,517 - £53,301, depending on experience
• Opportunity to work closely with the CEO and executive team of a leading global Fintech company
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan
• Flexibility . We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme