Executive Assistant II

Summary

Join Restaurant365 as an Executive Assistant, providing comprehensive support to the Chief Customer Officer (CCO) and other senior leaders. You will manage the CCO's calendar, handle communications, coordinate meetings and travel, manage documents, and plan events. This role demands exceptional organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. You will partner closely with the CCO's leadership teams to support their administrative and operational needs. The position offers a competitive salary and a comprehensive benefits package. If you are a highly organized and proactive individual with experience supporting executives, this is an exciting opportunity to contribute to a growing SaaS company.

Requirements

• Bachelor's degree or equivalent experience preferred
• 7+ years general business experience
• 5+ years proven experience as an executive assistant or similar role, preferably in a fast paced start up or tech environment
• Highly dependable and operates with strong professional integrity and judgement
• Positive attitude, proactive mindset, and willingness to learn and grow in a dynamic startup environment
• Proficiency in technology, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with strong Excel and data/reporting experience, Zoom, Slack and other administrative tools as needed
• Superb interpersonal communication and presentation skills, both written and verbal, can interact effectively and efficiently with individuals at all levels using courtesy and discretion
• Independent self-starter who takes initiative with a robust set of problem-solving skills, deeply organized with accuracy and unfailing attention to detail. Can work independently
• Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines
• Flexibility and adaptability to handle changing priorities and multiple tasks simultaneously
• Discretion and confidentiality in handling sensitive information
• Must be able to meet deadlines in a fast-paced, quickly changing environment

Responsibilities

• Manage and maintain the CCO’s schedule and calendar, including scheduling meetings, appointments, and travel arrangements to optimize time and priorities
• Serve as a liaison between the CCO, staff, vendors and the public. This includes receiving and screening internal/external meeting requests, screening and prioritizing emails and phone calls, answering a variety of questions with tact and diplomacy, taking messages, and directing calls appropriately for resolution on behalf of the CCO
• Schedule meetings as needed, and prepare materials for meetings, including agendas, presentations, and reports
• Attend meetings as needed, take minutes, and follow up on action items
• Coordinate travel arrangements for the CCO as necessary, including booking flights, accommodations, and transportation, and preparing travel itineraries
• Create, organize, and maintain digital and physical files, documents, and records including spreadsheets, special reports, and agenda materials ensuring easy accessibility and confidentiality as needed
• Partner with internal teams in planning and coordinating events, conferences, department summits, and off-site meetings, including logistics, venue selection, and catering
• Maintain vendor relationships and deliverables
• Process expense reports, reconcile credit card statements, and maintain expense records for the CCO
• Conduct research and gather information on various topics as requested by CCO including market trends and industry developments
• Assist the CCO and leadership team in special projects, initiatives, and ad-hoc tasks as needed
• Handle sensitive and confidential information with discretion and professionalism

Preferred Qualifications

• Event planning experience is highly desired
• Identify roadblocks and solve them through invention, innovation, and empathy
• Ability to plan and organize with and through people
• Possesses self-confidence, leadership skills, and negotiation skills
• Demonstrates strong decision-making skills and the ability to work well under pressure

Benefits

• Salary range of $78,800 - $118,200 / year
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives