Fashion Support Agent

Summary

Join Atlean World, an HR SaaS consultant, for a Dutch Fashion Customer Support role in Portugal! This opportunity offers a fast-track career development path and the chance to work with global fashion brands. You'll receive specialist product training and assist customers via email, chat, and phone. The role requires fluency in Dutch and good English, strong communication and empathy skills, and tech savviness. Enjoy a joyful remote work experience with benefits including meal vouchers, two extra salaries, private health insurance, a relocation package (flight, airport pickup, accommodation), Portuguese lessons, and free sports activities.

Requirements

• Fluent in Dutch
• Good English
• Curious about the latest tech
• Strong communication skills
• Empathy

Responsibilities

• Assist customers using your troubleshooting skills
• Become a product expert
• Be ready to help via email/chat and phone calls
• Use your positive energy
• Specialize in a specific brand

Preferred Qualifications

Experience in customer support

Benefits

• Joyful remote work in Portugal
• 12-month renewable contract
• Meal vouchers
• 2 extra salaries
• Private health insurance after 6 months
• Covered flight expenses
• Airport pick-up and settling assistance
• Accommodation provided in shared apartments
• Complimentary Portuguese lessons
• Free sports activities