Remote Field Deployment Engineer, Fleet
at Axon

Summary

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.

Requirements

• Ability to perform job functions from any location with minimal oversight
• Aptitude to work within a team and as an individual contributor in a fast-paced, dynamic environment
• Desire to work with a team or visit clients in person, weekly. (This position does not have a residency location requirement, but successful candidates must reside within reasonable proximity to a major airport.)
• 3+ Years of advanced computer network implementation including systems software, Windows operating systems and applications software, hardware, and configurations, (A+, Network + or equivalent preferred)
• Basic understanding of basic 12-volt electronics, basic wiring diagrams, DC circuit theory, possess mechanical dexterity and troubleshooting skills preferred. (Emergency Vehicle Technician or similar ASE Electronics certifications preferred or Military electronics technician)
• Cradlepoint router or equivalent configuration, implementation and deployment knowledge. NCOS, NetCloud (Cradlepoint Network Associate and Cradlepoint Network Professional certifications preferred)
• Familiarity with data transfer concepts WAN access types, local area networking, physical layer infrastructure, wireless technologies, access point networks and virtual private networking
• Experience implementing and deploying products in IP-based Ethernet networks, including layer 2, layer 3, LAN, WAN, VPN

Responsibilities

• Maintain regular and predictable attendance
• Identify and implement solutions within minimal assistance in a fast-paced environment
• Flexibility to take on additional projects and adapt to changes in priorities
• Customer coordination and execution of field commissioning tests
• Deliver timely and detailed project deployment reports
• Assist clients to monitor all software implementation lifecycles and assist with the appropriate customizations
• Create accurate network diagrams and documentation for design and planning network communication systems
• Engage with technology decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT) and program managers, post-sale
• Train customer technical and non-technical staffs and 12V low-voltage sub-contractors on the proper installation and use of the full suite of Axon Fleet’s components and products

Benefits

• Competitive salary
• 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs