Field Sales Specialist

Summary

Join Instacart's Retail Ops Excellence team as a Field Sales Specialist and introduce shoppers to Caper smart cart technology in grocery stores nationwide. You will engage customers, demonstrate the smart cart's features, and encourage adoption. This role requires proven direct sales experience, exceptional communication skills, and the ability to work independently and travel extensively. The position offers flexibility with a remote option and a preference for candidates near specific metro areas. Success in this role directly impacts the use of cutting-edge technology redefining the retail shopping experience. The role involves driving customer acquisition, implementing sales strategies, building relationships, providing reporting, and achieving sales targets.

Requirements

• Proven experience in direct sales, preferably in a retail environment
• Exceptional interpersonal and communication skills
• Self-motivated with a proactive approach to achieving goals
• Comfortable working with and explaining new technology
• Availability to work a Thursday through Monday schedule, including weekends
• Willingness to travel extensively—up to 90% of the time

Responsibilities

• Drive Customer Acquisition: Engage directly with in-store customers to introduce them to Caper smart carts, performing live demonstrations to showcase their features and benefits
• Implement Sales Strategies: Develop and execute effective sales tactics tailored to each store environment, adapting approaches based on customer feedback and success rates
• Build Relationships: Foster positive relationships with store personnel to facilitate seamless operations and act as a brand ambassador for Instacart and Caper
• Provide Reporting and Feedback: Offer regular reports on customer interactions, providing insights and suggestions for improving engagement and sales techniques
• Achieve Targets: Strive to meet and exceed daily and weekly user acquisition goals

Preferred Qualifications

• Strong critical thinking abilities to identify and leverage sales opportunities
• Familiarity with grocery retail operations and customer behavior
• Experience promoting technological products or innovations in a retail setting
• Ability to quickly adapt to new environments and work independently

Benefits

• Remote work option - Preferred (Kansas City, MO, St. Louis, MO, Cincinnati, OH, Columbu, OH)
• CA, NY, CT, NJ - $39.50
• WA - $37.50
• OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI - $35.50
• All other states - $34