CSN Collision Centres is hiring a
Field Technical Analyst
CSN Collision Centres
π΅ ~$121k-$214k
πRemote - United States
Please let CSN Collision Centres know you found this job on JobsCollider. Thanks! π
Summary
Join CSN Collision as a Field Technical Analyst to analyze operational, technical, and key performance data for the CSN Field Operations Team in the United States. Support the growth and performance of CSN licensees by identifying opportunities to improve shop repair, estimating, and business practices using the CSN System.
Requirements
- Minimum of 4-5 yearsβ experience and in-depth understanding of the collision repair industry and/or Insurance claims process and auditing is required
- Minimum 3-5 yearsβ estimating experience in CCC, Mitchell or Audatex
- Minimum 3-5 yearsβ experience with OEM procedural lookup as it applies to estimating
Responsibilities
- Assist CSN licensees grow and perform while supporting other departments within CSN when necessary
- Be a resource for the CSN licensees and CSN corporate team for technical analysis and repair related information
- Support the resolution of high urgency issues, partner and store concerns
- Conduct targeted estimate auditing as requested to support CSN licensees with identifying opportunities to improve profitability, communications, accuracy, performance within insurance programs and Key Performance Indicator (KPI) management systems
- Identify opportunities to help licensees leverage the CSN System
- Report progress and activity to the Director, Field Operations monthly
Preferred Qualifications
Ongoing I-Car or other OEM industry technical training/certification is an asset
Benefits
- Competitive salary and bonus program
- Comprehensive benefits package
- Personal Time Off (PTO)
- Company laptop
- The ability to grow, develop and manage your career path
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Please let CSN Collision Centres know you found this job on JobsCollider. Thanks! π